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May 25, 2020 · First, uninstall and delete the keyboard driver using these steps: 1. Go to Device Manager. 2. Under "Keyboards", select the keyboard you have installed and right-click on it then choose "Uninstall driver". Make sure to select the option to delete the driver when prompted. 3.
- Overview
- Quick resolution
- Verify or install the latest updates
- Additional resources
- Detailed view of the options
- Option 1: Insert your document into another file
- Option 2: Start Word by using the /a switch
- Option 3: Delete the Word Data registry subkey
- Option 4: Delete the Word Options registry key
- Option 5: Replace the Normal.dot or Normal.dotm global template file
Note
This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word.
For list of the latest Office updates, see Office Updates. If your issue is not resolved after you install the latest Windows and Office updates, go to Option 1.
If you experience specific issues when you use Word, go to the following website to search for more information about your program version:
Microsoft Office Support search: Word
The following section provides more detailed descriptions of these options.
The final paragraph mark in a Word document contains information about the document. If the document is damaged, you may be able to retrieve the text of the document if you can omit this final paragraph mark.
To access a document but leave its final paragraph mark behind, follow these steps:
1.On the File menu, select New and then select Blank Document.
2.On the Insert tab, select Object in the Text group, and then select Text from File.
The /a ("administrative installation") switch is a troubleshooting tool that is used to determine where a problem may exist in Word. The /a switch prevents add-ins and global templates from being loaded automatically. The /a switch also locks the settings files to prevent it from being read or modified. To start Word by using the /a switch, follow these steps:
1.Type Run in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
2.In the Run dialog box, type winword /a, and then press Enter.
For more information about the /a switch, see the following Knowledge Base article:
826857 "Description of the "/a" startup switch in Word."
If the problem does not occur when you start Word by using the /a switch, try the next option.
Most of the frequently used options in Word are stored in the Word Data registry subkey. A common troubleshooting step is to delete the Word Data registry subkey. When you restart Word, the program rebuilds the Word Data registry subkey by using the default settings.
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
To delete the Word Data registry subkey, follow these steps:
1.Exit all Office programs.
2.Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
The Word Options registry key stores options that you can set in Word. These settings are divided into default and optional groups. Default settings are created during the program setup. Optional settings are not created during setup. You can change both the default and optional settings in Word.
To delete the Word Options registry key, follow these steps:
1.Exit all Office programs.
2.Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
3.Locate the following registry subkey, as appropriate for the version of Word that you are running.
4.Select Options, and then on the File menu select Export.
You can prevent formatting, AutoText, and macros that are stored in the global template file from affecting the behavior of Word and any documents that you open. To do this, replace the global template file.
Important
This Option includes renaming the global template file so that Word does not find it as expected when it restarts. This forces Word to re-create the global template file. By doing this, you save the original file in case you have to restore it. Be aware that when you rename the global template file, several settings are reset to their default values, including custom styles, custom toolbars, macros, and AutoText entries. Therefore, we strongly recommend that you save the global template file and do not delete it.
Additionally, in certain situations, you may have more than one global template file. For example, this occurs if multiple versions of Word are running on the same computer, or if several workstation installations exist on the same computer. In these situations, make sure that you rename each global template file so that it clearly reflects the appropriate Word installation.
To rename the global template file, follow these steps:
1.Exit all Office programs.
Click Options, and then click File > Export. Name the file "Wddata.reg", and then save the file to the desktop. Click Edit > Delete, then click Yes. Exit the Registry Editor and start Word. If Word starts and works correctly, you have resolved the problem (a damaged Word Options registry key).
Jun 14, 2021 · For example, if I press the right-arrow key five times, it takes Word a few seconds for the cursor to get there. This is particularly annoying if I want to say, highlight a sentence using arrow keys alone, as it takes Word much longer than usual to accurately move the cursor. The problem persists after a re-installation of Office.
Aug 12, 2015 · Press both ctrl at the same time. Press both ctrl + alt at the same time (Dell 1545 worked) Press both ctrl + shift + alt at the same time. Press both ctrl + shift + alt at the same time including the Fn key (Lenovo) If it still does not work, opening the on-screen keyboard from control panel can temporarily unlock the ctrl key.
Jan 9, 2023 · If the keyboard arrow keys are stuck on your Windows computer, use the following solutions to fix the issue: Check your keyboard physically. Run Troubleshooters. Uninstall and reinstall your ...
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Aug 29, 2024 · Use a tool within Word to fix it. Repair Word. This will attempt to fix the problem without you having to fully reinstall the app. Windows 11: Open Settings and go to Apps > Installed apps. Select the three dots next to Microsoft 365 and then choose Modify to see your repair options. Windows 10: Open Settings and select Apps & Features.
