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3.5 out of 5
- Our independent survey of broadband customers found Virgin Media was rated 3.5 out of 5 overall, with good ratings for Speed, Reliability, and Satisfaction. Virgin Media was rated average (3 out of 5) for value for money, customer service, and likelihood for customers to recommend them to a friend.
www.choose.co.uk/broadband/virgin-media/reviews/Virgin Media Broadband Review 2024 | Is Virgin any good? - Choose
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- Should You Choose Virgin Media?
Virgin Mediamakes up one-half of Virgin Media O2, which is one of the largest telecom companies in the UK. It operates on its own cable network for both its broadband and TV services rather than relying on Openreach for its connections (like many other providers do). This gives it some benefits in terms of internet speed because it uses much faster...
As we mentioned earlier in this piece, Virgin Media’s network is separate from all other telecom providers in the UK. This means it doesn’t use the nationwide Openreach cables that many other providers rely on for broadband. At 97% UK coverage, the Openreach network is nationwide, whereas Virgin Media’s is only around 56%. So you should first make ...
Virgin Media is famous for its fast internet speeds. For years, it has offered ultrafast broadbandto more properties than any other provider in the UK. Ultrafast is an internet speed between 100 and 900Mbps, achievable only on certain networks. Openreach’s superfast network, which is available to 97% of the country, can only supply speeds of up to ...
Virgin Media does seem to experience more connection issues and broadband outages than other providers. I’ve experienced this personally since joining the provider, having to deal with lots more outages than I used to with providers on the Openreach network. But it’s also evident in our customer survey, where Virgin Media scored lowest out of the b...
Virgin Media’s customer service has largely been helpful and transparent during my time with the provider. But its website troubleshooting needs some work. When we first started to have connection issues, we relied on Virgin Media’s Service Status tool. Frustratingly, it would initially tell us that there were no known connection issues in the area...
Virgin Media offers all four of the main telecom services — broadband, TV, home phone and mobile subscriptions with O2.
If you already have a Virgin Media socket installed at your property, the setup of a new connection is extremely quick and simple. When we signed up for our M250 deal, our QuickStart kit was sent on time, with clear instructions and with minimal equipment. Just the router, a power cable and a Virgin Media cable. The rest of the setup was done on a ...
Virgin Media is a little pricier than some other broadband providers, but this is often due to its high speeds and premium bundle services. However, as the deal we chose is broadband-only, we were able to save money by not selecting services we wouldn’t use, such as home phone or cable TV. At £29 per month for a 200Mbps connection, we’re very satis...
Virgin Media is a very good option for any household that uses the internet a lot. It’s great for people who: 1. Live with more than three people 2. Enjoy streaming TV shows and films in 4K 3. Regularly work from home 4. Play online games 5. Need to download or share high-quality files quickly and efficiently And if you want access to the biggest T...
02 had a fantastic customer service, that was until they merged with Vigin media. Knowing that Virgin had the worst customer service dept in the uk I predicted O2 would spiral the same way. Sur enough O2 customer service is now dire, along with a signal in my area that makes smoke signals look good.
Mar 5, 2024 · Virgin Media O2 has just launched Gig2, a 2Gbps broadband service. This is now the quickest broadband service in the country, and it provides average download speeds that are more than 28 times...
Jun 7, 2023 · Virgin Media does the lot. It’s a powerhouse of widely available super-fast broadband – and to seal the deal, you can bundle your broadband with calls, lots of TV, and even mobile plans. So is it worth getting? Let’s take a look at the details and find out. Is Virgin Media broadband any good? Any extras with Virgin Media broadband?
- Charlotte Burns
Apr 19, 2024 · Our expert review of Virgin Media broadband covers speed, router, installation, reliability and customer service. How does Virgin compare to other providers. Is it any good?
Jun 17, 2024 · Our independent survey of broadband customers found Virgin Media was rated 3.5 out of 5 overall, with good ratings for Speed, Reliability, and Satisfaction. Virgin Media was rated average (3 out of 5) for value for money, customer service, and likelihood for customers to recommend them to a friend.
