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We're here to help. Contact us by phone, email, facebook, Twitter or visiting a Virgin Mobile store.
1.888.999.2321. or by dialling 611 from your Virgin Mobile phone. Member Care Hours : 9:00 am to 9:00 pm – Monday to Saturday. 10:00 am to 7:00 pm – Sunday. If you're not happy we're not happy.
Customer Service. Monday to Friday 8:00 a.m. to 9:00 p.m. ET. Saturday and Sunday 9:00 a.m. to 6:00 p.m. ET. 1 855 343-5651.
We use text messages to communicate with our Members to provide info about various products, services, Member Benefits, roaming rates, travel options and data usage. If you have any questions about the message you just received please contact us.
Phone Support, Warranty and Repairs. Coverage, Long Distance and Travelling. Plans, Add-Ons and Services. Prepaid Support. Get in Touch. Smartwatch and NumberShare. (province:)including: /en/support/touts/members_faq.inc.
Contact us. During the COVID-19 situation, you may experience longer wait times than usual to hear back from us. We recommend Members use My Account for service requests. Accessing your account online is the fastest and most convenient way to manage practically all aspects of your services at any time you choose. Manage your services online.
Communiquez avec nous par téléphone, courriel, facebook, Twitter ou en vous rendant dans une boutique Virgin Mobile.
Discover Virgin Plus's advantages: value-packed plans with tons of data, Member Benefits, hot phones, and the best customer service in Canada.
Give us a shout from Monday – Saturday 9am to 9pm or Sunday 10am to 7pm local time at 1-888-999-2321 or 611 from your phone, or chat with us live. If you’re not happy with how we’ve suggested handling your complaint, feel free to ask to speak with a supervisor.
Head to virginplus.ca/preauthsignup and log in. Pick Credit Card as the method of payment from the drop down list. Enter your credit card info. What you'll need: Your Virgin Plus number and password. A MasterCard, Visa or American Express credit card.
