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Please share your feedback with your care coordinator. You may also share compliments or concerns in the following ways: Email: HNHB patientrelations@ontariohealthathome.ca. Phone: 1-866-790-4642 ext. 3883. Mail: Attention – Manager, Patient Relations. 211 Pritchard Road, Unit 1, Hamilton ON L8J 0G5.
- Making a Referral
Making a Referral. Anyone can make a referral to us on your...
- Making a Referral
- Home Care
- How to Access Home and Community Care Services
- If You Don’T Qualify For Home Care Services
- Types of Services in Your Community
- How to Make A Complaint
Home and community care services are for people of all ages who require care in their home, at school or in the community. Seniors and people with complex medical conditions of all ages can often stay in their own homes if they have some support. This includes: 1. individuals with chronic conditions 2. persons who require palliative care 3. individ...
Ontario Health atHome provides home care and facilitates access to community support services. Ontario Health atHome also provides long-term care home placement services and can provide information about, and referrals to, other providers of health and social services. If you reach out to Ontario Health atHome to request home care services, they ar...
If you don’t qualify for government-funded home care services and believe that you should, you can file a complaint with Ontario Health atHome. Ask the organization how to make a complaint. They are required to provide this information, review your complaint and respond with an explanation of the steps taken to address the complaint. If you are not...
Many organizations provide community care for seniors and other people who may need supports to continue living independently at home. Note: You may have to pay a fee for some of these programs and some listed services are offered only in larger communities. These services include: 1. meal services 2. transportation services 3. caregiver support an...
Home care complaints
Complaints about Ontario Health atHome or their service provider organizations should be reported directly to Ontario Health atHome or the service provider organization. Ontario Health atHome is required to: 1. have a process for reviewing complaints 2. provide information about how to make a complaint 3. respond to complaints within 60 days (or 10 days if the complaint alleges abuse or neglect by Ontario Health atHome or the service provider organization resulting in harm or risk of harm to...
Assisted Living Services and community support services complaints process
Complaints related to Assisted Living Services and community support services should be reported directly to the service provider. Service providers are required to: 1. have a process for reviewing complaints and suggestions 2. provide written information to the client, the client’s substitute decision-maker, if any, and anyone designated by the client or their substitute decision-maker, about how to make a complaint 3. respond to complaints within 60 days (or 10 days, if the complaint allege...
Burlington Downtown 414 Locust Street, Suite 202 Burlington, Ontario, Canada L7S 1T7 T.905-333-9868
- 440 Elizabeth Street, Burlington, L7R 2M1, Ontario
- (905) 639-5228
Halton. 289-837-2310. Toll Free 1-800-565-4614. Connection in Action. A community project that aims to prevent and reduce social isolation and increase social connections for adults aged 55 and older. 905-844-2299. Distress Centre Halton. 905-681-1488.
The Burlington region has many opportunities for connection through day programs, clubs, and programs like Friendly Visiting. Find one that works for you! Find Resources
Making a Referral. Anyone can make a referral to us on your behalf and with your consent – a family doctor, friend, family member, caregiver, neighbour and even you, yourself. Simply give us a call at 310-2222 (no area code required). Or visit your local Ontario Health atHome organization’s page for more ways to contact us. When you contact ...
People also ask
Where can I find resources for older adults and caregivers in Burlington?
How do I contact the Burlington Ontario health team?
Where can I find health information in Burlington Ontario?
What is home and Community Care Support Services?
What services does Ontario Health at home provide?
How do patients and caregivers access home and community care services?
Connect with a qualified health professional to locate local health services and find trusted health information 24/7 (Non-emergency) Call 811 (TTY: 1-866-797-0007) Learn More.
