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  1. answers.microsoft.com › en-us › outlook_comUndeliverable | Your message wasn't delivered because the ...

    Sep 11, 2024 · I've been receiving "Undeliverable" email from Microsoft Outlook since August 24. The email says "Your message wasn't delivered because the recipient's email provider rejected it." The recipient checked on their side but can't see any issue why this would suddenly happen.

  2. answers.microsoft.com › en-us › outlook_comHow to resolve "Your message wasn't delivered because the ...

    Nov 26, 2021 · *ERROR MEASSAGE* Delivery has failed to these recipients or groups: [User's email address] Your message wasn't delivered because the recipient's email provider rejected it. Diagnostic information for administrators: Generating server: ?????.?????.PROD.OUTLOOK.COM [User's email address]

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  4. learn.microsoft.com › email-delivery-issuesFind and fix email delivery issues as a Microsoft 365 for ...

    • Overview
    • Check whether there's a problem in Outlook or another email app
    • If Support and Recovery Assistant doesn't fix the issue, try these admin tools

    When users report that they aren't receiving email, it can be challenging to determine the cause. You might run through several troubleshooting scenarios in your mind. Is something wrong with Outlook? Is the Microsoft 365 service down? Is there a problem in the mail flow or spam filter settings? Or is the problem caused by something that's outside ...

    See full list on learn.microsoft.com

    Use Outlook on the web to look for missing messages - 5 minutes

    If a user is receiving email in their Outlook on the web mailbox but not on the email app that's installed on their computer, this could indicate that the issue is the user's computer or email app. Ask the user to sign in to Outlook on the web to verify that their Microsoft 365 email account is working correctly. Instructions: Sign in to Outlook on the web for business

    Run Support and Recovery Assistant to fix Outlook problems or account issues - 10 minutes

    If a single user in your organization is having trouble receiving email, the cause could be a licensing issue, a profile problem, the wrong version of Outlook, or a mixture of other issues. Fortunately, the Microsoft Support and Recovery Assistant finds and helps you fix most issues that affect Outlook or Microsoft 365. As a first step in troubleshooting email delivery problems for Microsoft 365 for business, we recommend that you download and run Support and Recovery Assistant on the affected computer. Notice that if you're experiencing issues that affect Outlook for Mac or are having mobile access issues, you can use the app to check your account settings. However, you have to install the app on a PC. After you sign in to the affected account, the app will check for issues. Users can typically download and run Support and Recovery Assistant without help from their Microsoft 365 admin. Let us fix your issue Download and run Microsoft Support and Recovery Assistant

    See full list on learn.microsoft.com

    As a Microsoft 365 for business admin, you have access to several tools that can help you investigate why users are not receiving email. The following video provides a brief overview of the tools that are available to you.

    The following list of tools is sorted from the simplest and quickest option to the most in-depth.

    See full list on learn.microsoft.com

  5. support.microsoft.com › en-us › topicError occurs when you send or receive an email message in ...

    Task 'SMTP server name - Sending and Receiving' reported error (0x80042109): 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact the server administrator or Internet service provider (ISP).'

  6. support.microsoft.com › en-us › officeOutlook replies or forwards cause non-delivery error “Your ...

    Mar 25, 2024 · ISSUE. When you reply or forward an email you get a non-delivery report (NDR) like the one below. In this specific case the failure enum (7) in the NDR signifies that the recipient’s email autocomplete entry is bad. This is caused by a bug in Outlook Desktop that has since been fixed. Error:

  7. answers.microsoft.com › en-us › outlook_comI am getting an "undeliverable" message from Outlook for ...

    Nov 6, 2024 · Email content issue: Certain keywords or email content may trigger filters on the recipient's email server, resulting in the rejection of the email. Solutions: You can try filling out your question through this link to get some help: New support request

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  9. support.microsoft.com › en-us › officeTroubleshoot Outlook for Windows issues - Microsoft Support

    If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again.