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1) Choice of Medium: The choice of medium can significantly affect communication, as different mediums have varying strengths and weaknesses in terms of their ability to convey information effectively.
- Ability to Adapt Your Communication Style. Different communication styles are the most frequently cited cause of poor communication, according to the Economist Intelligence Unit (pdf), and can lead to more significant issues, such as unclear priorities and increased stress.
- Active Listening. Effective leaders know when they need to talk and, more importantly, when they need to listen. Show that you care by asking for employees’ opinions, ideas, and feedback.
- Transparency. In a survey by the American Management Association, more than a third of senior managers, executives, and employees said they “hardly ever” know what’s going on in their organizations.
- Clarity. When communicating with employees, speak in specifics. Define the desired result of a project or strategic initiative and be clear about what you want to see achieved by the end of each milestone.
- Clarity. If your writing is clear, your reader is much more likely to understand and act on your message. Consider this the ultimate characteristic of effective communication.
- Conciseness. As George Orwell wrote in his essay “Politics and the English Language,” if it is possible to cut a word out, always cut it out. Your goal is to communicate your message as quickly and directly as possible.
- Correctness. Proper grammar and syntax increase the effectiveness and credibility of your message. Mistakes might affect clarity, create ambiguity, and raise doubts.
- Completeness. Effective communication requires the whole picture. Leaving information out can lead to unnecessary guesswork for readers. Comprehensive yet concise messages reduce follow-up questions and prevent delays.
- Choose the Appropriate Type of Communication. “We are stronger when we listen, and smarter when we share.” Before speaking with someone or a group, determine which form of communication will be most effective, such as verbal or written communication.
- Increase Trust and Connection Through Active Listening. “No man ever listened himself out of a job.” Without listening, trust can’t exist, and without trust, relationships can’t grow.
- Use Engaged Body Language. “The most important thing in communication is to hear what isn’t being said.” When nonverbal cues are factored in, words can take on an entirely different meaning.
- Speak Concisely and With Clarity. “True eloquence consists of saying all that should be said, and that only.” To speak with clarity means to be concise rather than including more details or tangents than necessary.
- Know Your Audience. To communicate effectively, you must first define your audience. For example, how you speak to other managers may differ from how you speak to your entire organization and stakeholders.
- Cater the Content. Once you’ve determined your audience and understand what’s important to them, cater your communication’s content to fit that. For example, imagine you’re trying to communicate that your company is entering a new market.
- Align on Purpose. The next dimension seems intuitive but can be overlooked: Ensure you know the communication’s purpose for each audience. To do so, ask yourself: What do I hope to achieve by communicating this content to this group of people?
- Design the Process. The fourth dimension of communication is logistical in nature. Once you know your message’s purpose, audience, and content, you need to design the communication process.
Apr 14, 2020 · • Empathy: Empathetic leadership shows your employees that you care about them. It creates strong human bonds as one tries to step into the shoes of the other, to comprehend their feelings,...
Dec 23, 2023 · A great way to summarise the important factors of Effective Communication is with the seven C’s. The seven C’s of Effective Communication are as follows: 1) Concise: Keeping it short and simple for easy comprehension. 2) Clear: The message conveyed should be understood clearly.
