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1. www.virginplus.ca › en › supportPrivacy Policy - Virgin Plus

   www.virginplus.ca › en › support

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   We have a dedicated section on our website relating to privacy (virginplus.ca/privacy) where you can find frequently asked questions relevant to the protection of your Personal Information. For additional questions, you can send an email to privacy@virginplus.ca, or you can also contact us as follows: The Office of the Virgin Plus Canada ...

2. www.virginplus.ca › en › supportLegal and Regulatory - Virgin Plus

   www.virginplus.ca › en › support

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   33. How does Virgin Plus help to ensure fair network access, efficient operation and the responsible use of the Services? 34. How am I responsible for my account? 35. Will Virgin Plus ever replace its equipment or networks? 36. Do you modify software? Content or TV Programming. 37. Can I rebroadcast, share or copy the content or TV programming? 38.

3. www.sit.virginplus.ca › security-privacySecurity and Privacy - Virgin Plus

   www.sit.virginplus.ca › security-privacy

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   We take fraud very, very seriously. We work with the appropriate authorities to protect our Members from people who use the Virgin Mobile name for telemarketing fraud. Learn more on how you can protect yourself from fraud calls.

4. www.virginplus.ca › en › supportWebsite Terms of Use - Virgin Plus

   www.virginplus.ca › en › support

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   PRIVACY. Virgin Plus has long been committed to maintaining the accuracy, confidentiality, security and privacy of your personal information. We consider your personal information to be information about you as an identifiable individual that is protected by law.

5. www.bbb.org › virgin-plus-0107-1147959 › complaintsVirgin Plus | BBB Complaints | Better Business Bureau

   www.bbb.org › virgin-plus-0107-1147959 › complaints

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   However, less than 7 months after enrollment, Virgin Plus secretly increased the price to $39.43 plus tax, marking an increase of over 15%. At no point was I given adequate notice about this price ...

   • Location: Private, Toronto, M5V 2T3
   • Occupation: Customer Care

   • Phone: 8.9B

6. www.reddit.com › r › virginmobileYour views on Virgin plus for Toronto 2021 : r/virginmobile

   www.reddit.com › r › virginmobile

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   Nah. I'm a virgin to freedom to Koodo customer. With virgin you can direct contact customer support and an agent will attend your needs provided I'm pretty sure the agent is not Canada based. It's either India or Phillipines but whatever, the English accent is okish. With Koodo- There is no direct line customer service.

7. People also ask

   How many complaints has Virgin plus received in the last 3 years?

   • 326 total complaints in the last 3 years. 110 complaints closed in the last 12 months. View customer complaints of Virgin Plus, BBB helps resolve disputes with the services or products a business provides.

   Complaints for Virgin Plus - Better Business Bureau

   www.bbb.org/ca/on/toronto/profile/telecommunications/virgin-plus-0107-1147959/complaints

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   How does Virgin plus limit its liability?

   • Our liability for all causes of action is limited to payment, upon request, for actual and direct damages up to a maximum amount equal to the Charges (excluding the Device Charges) payable during any Service outage. distribution of content by you or third parties.

   Legal and Regulatory - Virgin Plus

   www.virginplus.ca/en/support/legal-terms-of-service.html

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   Why did Virgin plus not notify me?

   • 1.Lack of Adequate Notice: Virgin Plus failed to notify me through more direct channels like email or phone, choosing instead to hide the notification within a bill’s fine print. This method does not meet the standard of adequate notice expected by customers.

   Complaints for Virgin Plus - Better Business Bureau

   www.bbb.org/ca/on/toronto/profile/telecommunications/virgin-plus-0107-1147959/complaints

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   Does Virgin plus comply with the minimum legal requirements?

   • While we appreciate the insights provided by Virgin Plus and acknowledge that their notification likely meets the minimum legal requirements, from the perspective of consumer fairness and rights, this approach infringes upon the consumers’ right to be properly informed.

   Complaints for Virgin Plus - Better Business Bureau

   www.bbb.org/ca/on/toronto/profile/telecommunications/virgin-plus-0107-1147959/complaints

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   Can I change Virgin plus services?

   • Please note, by giving you at least 30 calendar days' prior notice in writing, we may change Virgin Plus Services which are provided on a Month-to-Month Term (including Add-ons and Pay-Per-Use Services) and associated Charges and Fees.

   Complaints for Virgin Plus - Better Business Bureau

   www.bbb.org/ca/on/toronto/profile/telecommunications/virgin-plus-0107-1147959/complaints

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   Can I refuse a price change on my Virgin plus Bill?

   • By taking no action, you accept the change. If you want to refuse the change, your remedy is to cancel the impacted Virgin Plus Service. To confirm, you were notified of a price change for your services in notices on your April 2024 bill, to take effect on your June 2024 bill.

   Complaints for Virgin Plus - Better Business Bureau

   www.bbb.org/ca/on/toronto/profile/telecommunications/virgin-plus-0107-1147959/complaints

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8. www.virginmedia.com › legal › privacy-policyPrivacy Policy | Legal | Virgin Media

   www.virginmedia.com › legal › privacy-policy

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   Feb 7, 2023 · Contacting us For queries about Virgin Media's services, please call our team on 0345 454 1111* or dial 150 from a Virgin Media phone line. If you’re a Virgin Mobile customer, dial 789 from your Virgin Mobile phone, or 0345 6000 789* from any other phone.