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Returning or Exchanging a Best Buy Product. Returning or exchanging an item at a store. Returning an item purchased online by mail. Returning a large item. Returning bonus or bundle items. Returning or exchanging a defective item. Best Buy Return and Exchange Policies.
- Common Shipping Questions
You’ll receive a delivery notice card telling you where and...
- Common Shipping Questions
thedaymanx. • 4 yr. ago. Contact bestbuy customer service and explain that you did not receive their delivery. Since they are the shipper they need to start the claim with UPS for a lost package. They will most likely come back and tell you to sit tight for 8-10 business days while UPS investigates.
Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange policies. Most purchases from Best Buy can be returned or exchanged within 30 days, or within 15 days for cellular and wireless devices. There are some exceptions and product condition requirements.
You’ll receive a delivery notice card telling you where and when you can pick up your order. For some items, the carrier will contact you to set a delivery appointment or to confirm pickup of the order. 2. Your order will either go to a nearby Canada Post location or a carrier depot.
Return your device to a Best Buy store. Be sure to tell the store associate that you want to cancel your service. Carrier service cancellation policies may vary. Call Best Buy Mobile at 1-877-702-2211 (6 a.m. to midnight CT) for instructions on how to return the device by mail.
Feb 4, 2021 · Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy. The problem is return fraud, where a ...
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For most products, you’ve got 15 days to return or exchange them. Just bring the item along with all the original packaging, accessories, and your receipt to any Best Buy store, and they’ll process the return or exchange. This applies to items purchased both online and in-store, so it’s all pretty straightforward.
