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  1. Returning or Exchanging a Best Buy Product. Returning or exchanging an item at a store. Returning an item purchased online by mail. Returning a large item. Returning bonus or bundle items. Returning or exchanging a defective item. Best Buy Return and Exchange Policies.

  2. How to return or exchange items at a store: Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange policies. Most purchases from Best Buy can be returned or exchanged within 30 days, or within 15 days for cellular and wireless devices. There are some exceptions and product condition ...

  3. thedaymanx. • 4 yr. ago. Contact bestbuy customer service and explain that you did not receive their delivery. Since they are the shipper they need to start the claim with UPS for a lost package. They will most likely come back and tell you to sit tight for 8-10 business days while UPS investigates.

  4. You’ll receive a delivery notice card telling you where and when you can pick up your order. For some items, the carrier will contact you to set a delivery appointment or to confirm pickup of the order. 2. Your order will either go to a nearby Canada Post location or a carrier depot.

  5. Yes. As previously said above, if it's not older than I'd say 7 years then make an appointment and see what they can do. Just know it's going to be pricey if it has to be sent to the service center. I believe it's $90 just to have it shipped out, plus additional services and labor. Unfortunately yes.

  6. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees on qualified returns. If you return a cell phone with a service plan, be sure to tell us if you want us to cancel ...

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  8. Currently stocked (not discontinued) new-in-box/unopened products can usually be returned via no receipt return for the lowest price that product has sold in the past 90 days. No tax is returned on a no-receipt. Money is returned to a store credit.

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