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  1. Returning or Exchanging a Best Buy Product. Returning or exchanging an item at a store. Returning an item purchased online by mail. Returning a large item. Returning bonus or bundle items. Returning or exchanging a defective item. Best Buy Return and Exchange Policies.

  2. Subject to usage restrictions set by the carriers, cellular and wireless devices can be returned up to 15 days from the date of your in-store purchase, or 15 days from the date your online order is delivered. The return period is up to 30 days for any person who has self-identified as a person with a disability.

  3. thedaymanx. • 4 yr. ago. Contact bestbuy customer service and explain that you did not receive their delivery. Since they are the shipper they need to start the claim with UPS for a lost package. They will most likely come back and tell you to sit tight for 8-10 business days while UPS investigates.

  4. If it’s not older than 5-7 years yeah you should be fine. Back up your data. Make an appointment. 2-3 weeks if it’s a send out for hardware. It depends on what the issue is and what brand. If it’s hardware related certain brands cannot be sent out unless They were bought from Best Buy. Yes.

  5. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees on qualified returns. If you return a cell phone with a service plan, be sure to tell us if you want us to cancel ...

  6. How to return or exchange items at a store: Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange policies. Most purchases from Best Buy can be returned or exchanged within 30 days, or within 15 days for cellular and wireless devices. There are some exceptions and product condition ...

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  8. Currently stocked (not discontinued) new-in-box/unopened products can usually be returned via no receipt return for the lowest price that product has sold in the past 90 days. No tax is returned on a no-receipt. Money is returned to a store credit.