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- Some of the most common delivery failures happen because the number is invalid, the recipient opted out of messages, there were network problems with the recipient's carrier, or your message contained content that carriers frequently block.
www.messagedesk.com/blog/sms-text-message-deliveryText Messages Not Sending? Why SMS Messages Aren’t Delivered
Apr 8, 2024 · If you’re asking yourself, “Why are my messages not delivering?”, it can be helpful to examine the causes of text message errors and how to fix them. This guide aims to unravel the mystery behind text messages not delivering, examining possible causes and actionable solutions.
- Your number isn’t verified by carriers for mass texting. To combat fraud, spam, and other illegal activities from their networks, wireless carriers require businesses to verify their phone numbers.
- You’re using the wrong messaging type. If you’re trying to send SMS campaigns from a personal phone number, you may experience carrier filtering. This is known as peer-to-peer (P2P) messaging, which is traditional text messaging from one individual to another.
- Your message contains illegal content. If you’re sending text messages containing adult content, drug references, or any kind of criminal activity, your messages will be blocked by the receiving carrier.
- Your links look suspicious. Some scammers use link shorteners to disguise phishing links. Carriers may filter messages with links that look shady, including those that are shortened by third-party apps.
- The recipient's phone is switched off. If you get a busy signal while calling, you try again later. But in the case of a message not delivered on the first try, it is automatically re-sent at certain intervals.
- False negative. Sending SMS text messages also requires receiving delivery reports (DLR) from carriers or operators. When the operator fails to respond with the correct receipt, the sender isn't notified of the delivery, and it's marked as a 'Failed' message.
- The number is roaming (abroad) When trying to contact a number that is currently outside of its home country, you might notice that you can't send text messages to it as easily as before.
- The sender you are using is prohibited. Sometimes, your message won't deliver because some countries or operators block certain types of senders or A2P messaging platforms.
- Overview
- Cell phone carrier problem
- The recipient turned off text
- Their phone is of
- The recipient has turned on airplane mod
- Your message was flagged as spa
- You've been blocke
- There's a problem with your SIM car
- You're trying to text too many peopl
- Incorrect type of phone numbe
If you sent a text message and see that it was never
, there's usually a logical explanation. This wikiHow article will teach you simple ways to find out why your messages aren't being delivered, along with easy fixes.
If the recipient's phone is turned off, in airplane mode, or disconnected, messages will be sent but not delivered.
If you've been sending a lot of texts, your carrier (or the recipient's carrier) may be flagging your texts as spam.
If the recipient's mobile phone provider is having trouble, messages won't be delivered.
The same can be true if
provider is having network trouble, which tells you there was a problem on the recipient carrier's end. They might be experiencing an outage and preventing text messages from delivering.
Also make sure you have a data connection. If you don't see signal bars on your screen, you don't have any data connection and won't be able to send or receive messages.
If the recipient turned off SMS through their provider, messages won't be delivered.
It's also possible the recipient disabled SMS in their phone's settings—especially if the recipient has an iPhone and is only accepting
If you text somebody while their phone is off, it won't be delivered until it's back on.
You can try calling the recipient to see if their phone is powered on.
SMS texts won't be delivered if the person you're texting enabled
In this case, you'll need to wait until they turn off airplane mode for the message to be delivered.
Your message may have contained a suspicious link or characters.
People don't like spam bothering them and interrupting their day, so carriers have filters to mark messages as potential spam. Your message can be marked as spam if you're sending:
like bit.ly, tiny.url, which are often used in phishing scams.
Very long text messages. Usually, you can send messages up to 160 characters, but longer messages raise red flags for carriers.
The recipient may have blocked your number.
you, you won't see the "Delivered" stamp next to your message.
Make sure your SIM card is active and inserted properly.
If you are unable to send texts, the SIM card could be the culprit. A fall or rough vibration could have dislodged the SIM card, making it unreadable. If you are experiencing a wide array of "Message Not Delivered" errors, then this can be the problem and
A group message can reach up to 100 people.
If you're sending a lot of texts, your carrier could mark your phone number as spam and filter your messages. Generally, P2P phones can only send one message per second, and there should be an even exchange of sending and receiving messages. If you're sending about 500 messages and only receiving 20 texts in return, that's a red flag to your carrier.
You don't have the correct type of phone number.
You can have an A2P (application-to-person) number or a P2P (person-to-person) number through your mobile provider. If you have a P2P phone number, you're expected to send personal text messages, and carriers limit how many texts a P2P number can send.
You need A2P messaging if you're a business expecting to have text conversations with your customers. There are different services and platforms that you can use to help your business by sending text messaging.
To fix this, make sure your carrier supports SMS, MMS, or RCS messaging. If it doesn't support these types of messaging, you know why none of your messages are going through!
If you're using Google Messages, open the app, tap the three-dot menu, and then go to
Toggle that feature off if it's on. Although RCS is Android's answer to simplify texting in the future, it could be causing problems with carriers and text messaging platforms.
Jun 13, 2024 · Why would a text message fail? Text message failures can occur due to an invalid recipient number, network congestion, carrier issues, insufficient signal strength, message size limitations, or carrier content filtering.
What are the most common reasons that a text message is undelivered? This short article outlines why your business text message fails to arrive on your customers' phone.
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Aug 8, 2023 · In this article, we’ll take a look at some of the most common causes that text messages may not be delivered, so that you may better understand how to best use DialMyCalls for text reminders and mass texting, and ensure that your messages are always delivered to the appropriate people.
