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Nov 13, 2024 · Navigating this shifting legal landscape will be a critical challenge for banks, financial services institutions and fintech startups alike as we head into 2025 and beyond.
8 Compliance Challenges Banks Will Face in 2025. As we slowly move towards 2025, banks continue to face a complex regulatory landscape, with compliance challenges growing as quickly as digital banking itself. With tougher regulations and new technological innovations, staying compliant has never been more important—or more complicated.
The banking sector is poised for significant changes in 2024 and 2025, driven by evolving risks and regulatory landscapes. Key issues such as cybersecurity threats, environmental concerns, and the rise of FinTech competition necessitate that banks adopt proactive strategies to ensure compliance and resilience.
2025 banking and capital markets outlook. As the banking industry adapts to a low-growth, lower-rate environment, banks can reinforce their foundation for sustainable growth with ingenuity and discipline. This report addresses five critical questions that bank executives should prioritize in 2025—a year that could be pivotal in many respects.
- Banking Is Changing Faster Than Ever
- Customer Experience Is Being Transformed
- Flight to Digital Channels Escalates
- Competitive Landscape Continues to Evolve
- Innovation Provides Differentiation Opportunity
The most surprising takeaway from our research is that there is an assuredness of massive change in banking in the next few years. Based on the insights from financial executives globally, there is an overwhelming belief that personalization and predictive analytics will be close to a given part of the customer experience. The flight to digital was...
The concept of personalization in financial services is being redefined every day, becoming an important component of the overall customer journey. Much more than simply using a customer’s name in communication, data and advanced analytics enables financial institutions to deliver contextual communication, in real time, that will build engagement a...
According to J.D. Power, digital-only customers accounted for just 30% of the retail bank customer base prior to the pandemic. These customers also had the lowest level of satisfaction of any channel. In 2021, J.D. Power found that 41% of customers were digital-only, and satisfaction improved most among customers who had high levels of digital enga...
While traditional banking organizations may not be seeing massive closures of checking or savings accounts, that doesn’t mean existing relationships are secure. In fact, 70% financial executives surveyed thought that more than half of consumers will open a new financial relationship with a non-traditional financial institution by 2025. Our research...
More than ever, innovation is redefining how banks operate and the services they offer to customers. It is even possible that innovation will redefine the business model of many financial institutions as they try to serve new segments or partner for success. The need for rapid and ongoing innovation impacts every component of banking, from new prod...
Oct 14, 2024 · Driving toward the future of banking. As we head into 2025, the global banking sector stands at a crossroads and requires a decisive pivot. While banking continues to maintain resilience in the face of near-constant volatility and change, there is a future state, creeping ever closer, where the traditional banking value chain dissolves.
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In addition, banks, particularly in the United States, could face stricter capital requirements under a proposed overhaul to capital rules as part of Basel III “endgame” starting July 2025. 31 These rules could impact banks’ ability to support some capital markets activities, such as prop trading. They could also impede retail banks’ ability to lend in the residential mortgage space.