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1. • • Even before the storm had passed, JetBlue founder and CEO David Neeleman was conducting a nonstop apology tour, vowing to upgrade systems and make things right by customers. "This is going to be a different company because of this," he told The New York Times. He was right about that.
     www.inc.com/magazine/2021006/bill-saporito/david-neeleman-jetblue-breeze-airline-serial-entrepreneur.html

     How JetBlue Founder David Neeleman Launched a New Airline ...

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   What did JetBlue CEO David Neeleman say about the storm?

   • Even before the storm had passed, JetBlue founder and CEO David Neeleman was conducting a nonstop apology tour, vowing to upgrade systems and make things right by customers. "This is going to be a different company because of this," he told The New York Times. He was right about that.

   How JetBlue Founder David Neeleman Launched a New Airline During a

   www.inc.com/magazine/2021006/bill-saporito/david-neeleman-jetblue-breeze-airline-serial-entrepreneur.html

   See all results for this question

   Will Neeleman build a new airline?

   • Now, at age 59, Neeleman is embarking on what might be his riskiest venture yet: to build a new U.S. airline that will carve out a niche serving travelers and communities that lost out in the wave of airline consolidation.

   JetBlue Founder David Neeleman on How New ... - Condé Nast Traveler

   www.cntraveler.com/story/jetblue-founder-david-neeleman-on-new-airline

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   How much did JetBlue's debacle cost the airline?

   • The debacle ultimately cost the airline $30 million. Even before the storm had passed, JetBlue founder and CEO David Neeleman was conducting a nonstop apology tour, vowing to upgrade systems and make things right by customers. "This is going to be a different company because of this," he told The New York Times.

   How JetBlue Founder David Neeleman Launched a New Airline During a

   www.inc.com/magazine/2021006/bill-saporito/david-neeleman-jetblue-breeze-airline-serial-entrepreneur.html

   See all results for this question

   What happened to JetBlue?

   • Until now, JetBlue and its low fares have enjoyed overwhelming popularity and customer satisfaction ratings. The crisis began Wednesday when an ice storm hit the Eastern United States. Most airlines responded by canceling more flights earlier, sending passengers home and resuming their schedules within a day or two.

   JetBlue’s C.E.O. Is ‘Mortified’ After Fliers Are Stranded

   www.nytimes.com/2007/02/19/business/19jetblue.html

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   How much did a jet crash cost JetBlue?

   • One jet full of passengers sat on the tarmac for eight hours. The debacle ultimately cost the airline $30 million. Even before the storm had passed, JetBlue founder and CEO David Neeleman was conducting a nonstop apology tour, vowing to upgrade systems and make things right by customers.

   How JetBlue Founder David Neeleman Launched a New Airline During a

   www.inc.com/magazine/2021006/bill-saporito/david-neeleman-jetblue-breeze-airline-serial-entrepreneur.html

   See all results for this question

   What happened at the peak of the JetBlue problem?

   • At the peak of the JetBlue problem, nine airplanes full of angry passengers sat for six hours or more on the tarmac at John F. Kennedy International Airport in New York. Other airlines have suffered big breakdowns. American Airlines stranded passengers on a plane in Austin, Tex., for about eight hours last Dec. 29.

   JetBlue’s C.E.O. Is ‘Mortified’ After Fliers Are Stranded

   www.nytimes.com/2007/02/19/business/19jetblue.html

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3. fortune.com › 2024/07/19 › jetblue-founder-davidJetBlue founder David Neeleman wants to end dominance of the ...

   fortune.com › 2024/07/19 › jetblue-founder-david

   • Cached

   Jul 19, 2024 · The disruptive mindset that led JetBlue founder David Neeleman to launch 5 different airlines. David Neeleman, founder of both JetBlue and Breeze Airways, spoke at Fortune's Brainstorm Tech...

4. www.inc.com › magazine › 2021006How JetBlue Founder David Neeleman Launched a New Airline ...

   www.inc.com › magazine › 2021006

   Even before the storm had passed, JetBlue founder and CEO David Neeleman was conducting a nonstop apology tour, vowing to upgrade systems and make things right by customers.

   • Author: Bill Saporito

5. Videos

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     7:16

     youtube.com

     Jet Blue Airlines CEO David Neeleman Apologizes for Flight Delays From Snow Storm

     Sep 30, 2011

     6.3K Views

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     33:11

     youtube.com

     David Neeleman Talks JetBlue Airways, Brazil, and Airline Resiliency with Guy Raz | NPR

     Apr 27, 2020

     5.7K Views

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     2:52

     youtube.com

     Our promise to you

     Feb 20, 2007

     478.7K Views

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6. finance.yahoo.com › news › disruptive-mindset-ledThe disruptive mindset that led JetBlue founder David ...

   finance.yahoo.com › news › disruptive-mindset-led

   • Cached

   Jul 19, 2024 · At Fortune Brainstorm Tech this week, Neeleman, now the CEO of Breeze Airways, talked about the power of differentiating through better service in an era when customers are especially unhappy.

7. cdn.theconversation.com › static_files › filesDavid's Alsoapology see - The Conversation

   cdn.theconversation.com › static_files › files

   The storm disrupted the movement of aircraft, and, more importantly, disrupted the movement of JetBlue's pilot and inflight crewmembers who were depending on those planes to get them...

8. www.forbes.com › 2007/05/10 › jetblue-neelemanJetBlue Founder Hits Turbulence - Forbes

   www.forbes.com › 2007/05/10 › jetblue-neeleman

   • Cached

   May 10, 2007 · Neeleman's ousting comes awfully close behind the February snafu and the March storm that had JetBlue preemptively cancel hundreds of flights while other airlines continued to fly.

9. www.nytimes.com › 2007/02/19 › businessJetBlue’s C.E.O. Is ‘Mortified’ After Fliers Are Stranded

   www.nytimes.com › 2007/02/19 › business

   Feb 19, 2007 · Mr. Neeleman said he would enact what he called a customer bill of rights that would financially penalize JetBlue and reward passengers for any repeat of the current upheaval.

10. www.cntraveler.com › story › jetblue-founder-davidJetBlue Founder David Neeleman on How New Airline Moxy Will ...

    www.cntraveler.com › story › jetblue-founder-david

    Dec 12, 2018 · Now, at age 59, Neeleman is embarking on what might be his riskiest venture yet: to build a new U.S. airline that will carve out a niche serving travelers and communities that lost out in the...