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Sep 16, 2024 · If you can’t send or receive messages using the Messages app on Mac, try these solutions. Check our System Status page to learn whether iMessage is experiencing a service outage. Make sure that your Mac is connected to the internet. You should be able to load webpages and receive email, for example. Restart your Mac.
- Send Texts to Multiple People to Test iMessage. Before you dive deep into troubleshooting, let’s start with a basic but effective test: send messages to multiple contacts.
- Try Different Send and Receive Options. One common reason for iMessage not working on Mac is due to your Send & Receive settings. Your Apple ID and phone number are the keys to your iMessage universe, and if they’re not correctly set, you may run into problems.
- Sign In and Out of iMessage. Sometimes the age-old advice of “turning it off and on again” holds its weight in gold, and that’s especially true for iMessage on Mac.
- Enable iMessage If It’s Not. Believe it or not, there are instances where iMessage might be disabled without your knowledge, causing obvious disruptions in service.
- Karen Haslam
- Check if iMessage is down. The first possibility is that the server that iMessage is run from is down – which could mean that iMessage isn’t working for anyone.
- Make sure you’ve got a connection (and enough data) iMessage needs a data connection to work, so you need to make sure you’ve got 3G or 4G (or 5G) available, or a good WiFi signal.
- Make sure iMessage is on and set up correctly. Check you’re set to send and receive iMessages by going to Settings > Messages and checking that iMessage is turned on.
- Turn it off and on again and restart Messages. As in all good troubleshooting articles one essential piece of advice is to turn it off and on again. You could start off by double-pressing the Home button and swiping up on the Messages app, before relaunching it.
- Make Sure the Mac has an Internet Connection. iMessage and Messages requires an internet connection to work. It doesn’t matter if the internet connection is wi-fi, ethernet, a personal hotspot, but it must be an active and functioning internet connection.
- Reboot the Mac. Often simply restarting the Mac will resolve any issues with the Messages app and iMessage not working. Pull down the Apple menu and choose “Restart”
- Make sure Mac has Apple ID / iCloud Enabled. iMessage requires an Apple ID, which is also the same login the Mac uses for iCloud. Therefore you’ll want to make sure the Mac has the appropriate Apple ID configured
- Disable & Re-enable iMessage on Mac. Sometimes disabling and then re-enabling iMessage on the Mac can resolve connection issues specific to iMessage on the Mac, here’s how to do that
Dec 19, 2023 · Before you start troubleshooting, make sure that you have correctly enabled iMessage on your Mac. To do this: Open Messages on your Mac. If it isn’t in your dock, you can find it in the Applications list in your Finder. Sign into Messages with your Apple ID. You may need to complete a two-step verification process.
Aug 28, 2024 · On your Mac, go to Messages → Settings → select the iMessage tab. Enable or disable your email or phone number and see if this will get iMessage to start working again. 10. Clear Messages cache. Like any other app, Messages also store data and files called caches. Over time, this can build up and make the app sluggish.
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Feb 25, 2022 · Step 1: Open the Messages app on Mac. Step 2: Click on Messages at the top and select Preferences. Step 3: Go to the iMessage tab. Step 4: Click on the checkmark beside Enable Messages in the ...
