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  1. Cancel. America First has a long-standing history of benefiting from member-volunteers who perform vital functions for the organization. This tradition began with the use of field representatives, and has evolved into the service of our Board of Directors, Loan Review Committee, and Supervisory Committee.

    • Going The Extra Mile
    • Conquering A Fragmented Industry
    • Serving All Customer Needs

    A facet that goes hand in hand with being a member-driven company is the emphasis on – and importance of – having employees that truly want the best for their customers. “I think it may be a chicken and egg thing between the culture and the people, but we have such fantastic people,” Shaffer says. “Our 3,100 employees care about our membership, the...

    When he stepped into the role of President and CEO in April 2021, Shaffer identified certain areas that could be improved, particularly in the realm of technology and innovation. “The financial industry has changed so much over the last 20 years and we needed some people to fill in there that could think ahead and act on those ideas,” he says. “We ...

    The particularly tricky part then, is ensuring that this focus on digitization doesn’t come at the expense of their in-person offerings because, ultimately, the company needs to serve an entire spectrum of clients with vastly different desires. “On the one hand, we have customers who want to be served in a very traditional way – they literally want...

  2. Apr 29, 2021 · Riverdale, UT – April 29, 2021 – America First Credit Union announces the promotion of twelve of its staff to executive and senior-level management positions. Included in the staffing changes are additions to the c-suite including Scott Ellis as Chief Information Officer, Troy Stevenson as Chief Digital, Product & Retail Officer, and Missy ...

  3. May 15, 2019 · During a period of consistent growth and success, America First Credit Union has recently made organizational changes including the promotion of 15 people into senior and executive-level ...

  4. The America First Credit Union Executive Team is rated a "C" and led by CEO John Lund. America First Credit Union employees rate their Executive Team in the Bottom 40% of similar size companies on Comparably with 1,001-5,000 Employees. The Customer Support department and Female employees are more confident in their Executive Team, while the ...

  5. HR Department. IT Department. America First Credit Union employs 1,890 employees. The America First Credit Union management team includes Kent SHRMSCP (SVP Human Resources), Denise Mora (Vice President), and Missy Key (Chief Financial Officer). Get Contact Info for All Departments.

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  7. Aug 15, 2024 · The organizational chart of America First Credit Union displays its 34 main executives including Thayne Shaffer, Missy Key and Scott Ellis.

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