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Sep 16, 2024 · If your device is still in recovery mode, follow these steps to update to iOS or iPadOS 14.6 or later:* If you have a Mac with macOS Catalina or later, make sure that your computer is up to date . If you have a Mac with macOS Mojave or earlier, or a PC, make sure that you have the latest version of iTunes .
Oct 28, 2024 · Identify your iPhone or iPad model. Check whether your iPhone or iPad model is on the list of compatible devices for the latest version of iOS or iPadOS. If your device is compatible, update to the latest version of iOS or iPadOS that is available to you. If you have a compatible device but your iPhone or iPad won't update, try the steps below.
- What Causes Error 14?
- Using Recovery Mode
- Change USB Port Or Cable
- Disable Third-Party Security Software
- Update iTunes Or Finder
- Delete The Ipsw File and Retry
- Try Dfu Mode
- Still Coming Up with Error 14?
The "an unknown error occurred (14)" popup (or simply error 14) occurs while updating or restoring an iPhone that's close to running out of storage. But that's not the only reason. A faulty USB cable, an outdated version of iTunes or Finder, or a corrupt IPSW (iPhone Software) file can all contribute. Error 14 usually ends up forcing your iPhone in...
As its name implies, Recovery Mode is a recovery environment that you can use to update or restore a malfunctioning iPhone. However, it requires a somewhat confusing set of button presses to get to. You can find all about entering and using Recovery Mode in our separate post. We recommend referring to it as you work your way through each fix. Relat...
The most likely reason for the error 14 on the iPhone is a frayed out or faulty Lightning cable. Try changing USB ports or use a different cord (ideally from another iOS device). You can also use a third-party USB Lightning cord. Just make sure that it's MFi (Made for iPhone) certified.
Third-party security software can interfere with iTunes or Finder and prevent the software from communicating with your iOS device. Try deactivating any security software applications on your PC or Mac and check if that helps.
If the issue persists, you must update iTunes. You can do that via the App Store (Mac) or the Microsoft Store (PC). However, if you use a Mac running macOS Catalina or later, you need to use Finder to interact with your iPhone. The only way to update Finder is by updating the Mac's system software. To do that, open the Apple menu and go to About Th...
iTunes and Finder download an IPSW file while updating or restoring your iPhone. It's what contains the data needed to update or reinstall iOS. However, a corrupt IPSW file can also result in error 14. Deleting it should force iTunes or Finder to re-download a fresh copy of the file the next time you update or restore the device.
If you still keep coming across error 14, try putting your iPhone in DFU (Device Firmware Update) Mode. That's an advanced recovery environment that helps reinstall both the firmware and system software. Related: iPhone Problems You Can Fix Using DFU Mode
If DFU Mode fails to fix your iPhone as well (or if you find it too complicated to deal with), your only option is to take your iPhone to the nearest Apple Store.
- Senior Author
Apr 10, 2019 · Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the ...
Sep 23, 2019 · To locate the IPSW file on Windows depends on which Windows version, username, and the iOS hardware you use. We suggest you open Windows File Explorer, type “*.ipsw” into the search field, and make sure you are searching your whole PC.
Oct 30, 2024 · Learn how to solve iOS update and restore errors.
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What causes error 14 on iPhone?
What is iTunes error 14?
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What does error 14 mean?
Why do I see error 14 when restoring or upgrading iOS?
What does 'an unknown error occurred 14' mean?
Nov 24, 2020 · “The iPhone could not be updated. An unknown error occurred (14)” Your iPhone is frozen. Stuck at the Apple logo. It won’t reboot. The storage was full.
