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Dec 7, 2022 · Objection handling is when a prospect presents a concern about the product/service a salesperson is selling, and the salesperson responds in a way that alleviates those concerns and allows the deal to move forward. Objections are generally around price, product fit, or competitors.
- Leslie Ye
Aug 2, 2022 · “I am not interested” sales objections can often feel like the end of a sales conversation. But, in reality it is just one of the many opportunities to start a conversation about how to solve a prospective customer’s problem.
Jan 10, 2023 · Sales objections are concerns your leads, prospects, or customers bring up throughout the sales process that express a hesitancy to move forward with a deal. Salespeople give rebuttals, or strategic responses, to overcome sales objections, which typically stem from pricing, priority, lack of knowledge, timing, and/or irritation.
Jun 11, 2021 · 1. Identify the three most likely obstacles and ask the prospect to choose one. “That’s totally understandable. Most of our customers need time to think it through. Could it be that you’re worried about the cost, implementation, or not being too sure about what you’ve heard from us?" Stop talking after you say this.
Regardless of the industry you work in, there’s common situations that every customer service agent will run into. Some of these situations can be difficult to find the right words for to get your point across, while still being polite. That’s why we’ve rounded up a list of 11 common customer service phrases you can employ to deal with ...
Sep 25, 2019 · Next time a customer says they are just looking, no need to feel gloomy and start cursing the stars for sending you customers who are not interested in buying. Instead, below are 10 brilliant responses you can use to handle the customer who is ‘just looking’ and hopefully make the sale.
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Aug 14, 2012 · What they mean: They may genuinely mean this--or they may just be hearing about new trends and suggesting you jump on board. Don't: Call in that app developer (yet).
