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Oct 28, 2024 · When a customer says your rates are too high and asks if you can do it for less, it is tempting to respond right away with, “Let me see what I can do for you.”. This is not the correct way to respond — that’s not selling. Stop, take a deep breath and start asking questions. Don’t be afraid to engage in discussion with the customer.
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Jun 7, 2018 · 10 Ways to handle pricing objections. The 10 different suggestions fall into 3 different categories: Scope and approach validation. Value exchange. Take a hit! Take a look through the options and determine which one (s) are appropriate for you to try.
- Email Sample 1
- Email Sample 2
- Email Sample 3
“Hello (name), Thank you for reaching out. Our pricing is based on the high quality of our products and services, as well as the business costs that go into running an online store. I understand that in this case, our prices might be out of your budget at this time, and would like to find a solution that works for you. I would be happy to offer you...
“Hello (name), Thank you for getting in touch. I apologize if the pricing of our packages has caused any confusion or concern. Our prices are directly related to the high quality of our products and services as well as the business costs that go into running an online store. I understand how $xx price point may seem costly, but our prices are compe...
“Hello (name), Thank you for reaching out. I understand your concerns and would like to help you find a solution that works for your budget. Our goal is to make our services accessible to as many people as possible. I’m happy to share that we have flexible payment options available that you can review on this page. We also offer a 25% discount for ...
Sep 28, 2023 · In this post, you’ll learn 33 common sales objections — and how to overcome them. “It’s too expensive.”. “We don’t have the budget”. “I can get a cheaper version somewhere else.”. “We’re being downsized/bought out.”. “I don’t like being locked into a contract”. “I’m currently under contract with someone else ...
Nov 11, 2024 · Here is the strategy to respond when customers complain about the high price of your product or service –. 1. Thank the Customer for Bringing the Issue to Your Attention. Saying a polite thank you is a key step when responding to customers who complain about high prices.
Then you say to them: “I’m certain, based on my years of professional experience, LIABILITY INSURANCE and knowledge of our competition in the local market, that we are correctly priced.”. And then- “It would be a pleasure helping you with your lawn care needs for your beautiful home if you should change your mind.”.
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Dec 7, 2022 · Step 5: Respond. The final step is to respond. Only once you have a complete understanding of your customer’s objection can you offer your response in the form of a recommendation, an alternative, a solution, or a next step designed to address the customer’s concern and close the transaction.
