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May 28, 2017 · The three words obviously, apparently, and evidently are similar, but have slightly different meanings. Obviously refers to something that needs no evidence to be understood. "In a way that is easily perceived or understood; clearly," according to the dictionary.
- What Is Objection Handling?
- Sales Objections Almost Always Fall Into 1 of 6 Categories
- Common Sales Objections Based on Price
- Common Sales Objections Based on A Competitor/Relationship
- Common Sales Objections Based on Time Or Resources
- Common Sales Objections Based on Timing
- Common Sales Objections Based on Product/Value
- Common Sales Objections When Your Prospects Are Dragging Their Feet
- Conclusion: When in Doubt, Remember Your ABC’s
Throughout the sales process, you’re guaranteed to encounter objections, questions, and pushback. It’s up to you to overcome these objections and ease your prospect’s concerns. Over time, you’ll identify similar objections and learn how to maneuver and respond (we also have a free objection handling templateto help get you started). In many cases, ...
PriceCompetitor/RelationshipTime/ResourcesTimingPrice is the most common type of sales objection. “What’s this thing going to cost me?” — Every prospect ever Prospects who have every intention of buying will still object to the price and say it’s too expensive, or hint that they’d like it for less. Can you blame them? We all want to get our money’s worth. You can’t give the product away for free...
If you’re in the sales process with a potential customer, chances are they’re shopping around and talking to a few of your competitors, too. They might even have a solution in place already! Prospects in this situation have been through the sales process before. They might have had a bad experience, or have an existing relationship with another bus...
Your potential customers can only get so much done in a day. Depending on their current situation, they might use time or resources as an objection. People are busy, and it’s important to remember that your prospects have other job responsibilities to take care of. You’re bound to come across sales objections based on a lack of time or a shortage o...
You know what they say (whoever ‘they’ are): “Timing is everything.” Whoever said this never worked as a sales rep. Most of your sales prospects will tell you that it’s not the right time. Fortunately for you, the perfect time doesn’t exist. So when your prospects push back on you because of timing, you’ll know what to say. Below are 3 common sales...
If someone doesn’t understand something right away, their first instinct is to dismiss it or stop trying. Sometimes you have to go the extra mile to help your prospects understand what your product does — and what it will do for them. Your sales leads might try to rush you off the phone by saying they don’t get it, or that your offering doesn’t do ...
You know that thing on your to-do list that’s been there for weeks? That thing you know you’ll have to face eventually but you keep putting it off, wishing it would go away? The thing that gives you that lurch of dread in the pit of your stomach because you know you should just get started or get it over with? We procrastinate even though we know h...
If you’re selling anything, you’re guaranteed to face objections and questions. Sales objections are often opportunities in disguise, and your response to the objection makes all the difference. You’ve probably heard the old sales platitude, “ABC: always be closing” — and while that’s a catchy thing to say, it’s also wishful thinking. The sales pro...
Dec 7, 2022 · Objection handling is when a prospect presents a concern about the product/service a salesperson is selling, and the salesperson responds in a way that alleviates those concerns and allows the deal to move forward. Objections are generally around price, product fit, or competitors.
The best thing to do in these situations is to be upfront about what you can and can’t do for them, and try to offer other solutions. Using your experience and engineering skills will make it a win-win for you and your customer. Use Positive Language. Offer a workaround. Explain your reasoning.
Feb 23, 2023 · Using the right customer service phrases is key to great customer service. See the best customer service lines, when to use them, and why they work.
Jul 8, 2024 · Use these 12 customer service phrases to improve almost all of your support interactions. 1. “Happy to help!” Not every customer will tell you that they are walking away unhappy — in fact, few will. So it's important to make sure that the customer leaves satisfied.
People also ask
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Sep 19, 2023 · What Does Obvi Mean? The term obvi is an abbreviation for “obviously” and is frequently used in text conversations and on social media. It is a concise way to indicate that something is abundantly clear or self-evident.