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Dec 7, 2022 · Step 5: Respond. The final step is to respond. Only once you have a complete understanding of your customer’s objection can you offer your response in the form of a recommendation, an alternative, a solution, or a next step designed to address the customer’s concern and close the transaction.
- Leslie Ye
Aug 12, 2024 · Here’s a list of the most common sales objections, what they mean, and how to handle them: Money-related objections. Price and budget constraints are the reasons behind many objections in sales. Here’s what you can expect to hear and how to handle this. 1. “It’s too expensive.” This usually means they’re not seeing the value.
- “It’s too expensive.” Note that this objection is not the same as “We don’t have the budget.” Your response to this objection puts you in 1 of 2 positions
- “We don’t have the budget.” Remember that you’re in this conversation for a reason: Your prospect has a pressing issue that your offering can solve. Their problem needs an eventual solution, and waiting to find that solution will only prolong their pain — and could even make it more severe.
- “I can get a cheaper version somewhere else.” This objection requires a bit of detective work. There are a few explanations and it’s important to find out what you’re dealing with.
- “We’re being downsized/bought out.” Unfortunately, this objection usually means the end of the road. If your prospect no longer has a business, then you no longer have a deal.
Sep 6, 2023 · This doesn’t mean that you agree with their objection, but it does mean that you understand why they’re feeling this way. Asking follow-up questions: Don’t just reply with a generic answer to the objection. Take the time to ask follow-up questions that will help you understand the objection better. Giving up straight away isn’t an ...
- It’s too expensive. Pricing objections are some of the most common—and trickiest to handle. When someone says your offer is too expensive, what they’re really saying is that they don’t think it’s worth the investment.
- This isn’t a priority right now. Oof. You probably hear this one all the time. What the lead is really saying is that they don’t even want to consider purchasing what you’re selling.
- My boss won’t approve this. Are you getting blocked by someone who isn’t even the decision-maker? You need to win them over so that they’ll help you sell your solution to the person who can approve it.
- We don’t have the budget for this. This is similar to other price objections, but it has a slightly different flavor. When someone says this, they’re probably interested in what you sell and think the price is right, but they just don’t have the money to invest in it right now (or they think they don’t).
Jan 10, 2023 · For example, mentioning a common pain point held by other people similar to the lead is always a good way to win their favor, even if they don’t have that exact pain point. Here are some rebuttals to this common cold calling sales objection: Show More >>. 4. "I Don’t Have Time".
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Feb 17, 2024 · Respond thoughtfully. Reframe in a positive way: Reframe their objection with a positive solution. For example, “You’re the most expensive option” can be reframed as “We provide the best long-term ROI.”. Resolve quickly: The faster you can satisfy their concerns, the more likely the sales cycle will continue.
