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Dec 7, 2022 · Objection handling is when a prospect presents a concern about the product/service a salesperson is selling, and the salesperson responds in a way that alleviates those concerns and allows the deal to move forward. Objections are generally around price, product fit, or competitors.
- Leslie Ye
However, it’s still always a good idea to expect them to come up so that you’re always prepared. In this article, you’ll learn about some of the most common sales objections professional closers come across and, more importantly, what you need to do if you experience them.
Aug 2, 2022 · “I am not interested” sales objections can often feel like the end of a sales conversation. But, in reality it is just one of the many opportunities to start a conversation about how to solve a prospective customer’s problem.
If you’re measuring customer satisfaction, or NPS, odds are pretty good you’ll receive a response from an unhappy customer at some point. The best course of action is to follow up with the customer and hope to address their concern.
Jun 8, 2015 · How do you currently handle it when your prospect gives you the stall, “I need to think about it”? If you’re like most sales people, you might give a wimpy, half-hearted response and then ask when you can call them back. That doesn’t feel too good, does it? Let’s face it, whenever you get this […]
Jun 11, 2021 · 1. Identify the three most likely obstacles and ask the prospect to choose one. “That’s totally understandable. Most of our customers need time to think it through. Could it be that you’re worried about the cost, implementation, or not being too sure about what you’ve heard from us?" Stop talking after you say this.
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What does 'I am not interested' mean in a sales conversation?
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When talking to customers, it’s easy to know what you should say to make a good impression. But what are the customer service phrases and language you might use that inadvertently make a negative impression? Some are obvious, of course (never tell a customer no). Some, however, are more insidious.
