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Customer service means putting customers first and going above and beyond to meet their needs. It’s about being friendly, patient, and ready to solve problems. When you answer this question, think about times you’ve helped others or received great service yourself.
- Sample Answer: In my previous customer service job in a retail store, I had a personal motto to provide exceptional service. To me, an excellent customer experience was about the “three S’s”: safety, service, and satisfaction.
- Sample Answer: For me, the starting point of customer service is a happy customer. You can tell if you are doing a good job by if your customers are happy.
- Sample Answer: In my previous job, I was a member of the support team for our website’s live chat. As one of many customer service representatives working in the customer service department, we had to manage customer feedback.
- Sample Answer: I find that a good way to provide good customer service is to look at my own experiences. In a customer-facing role, it is a good idea to ask, “What would I want if I were this customer?”
Sep 9, 2014 · We understand that our customers know their market, and they understand that we know design and development. An easy way to break that trust and understanding is by disrespecting the other half. “Obviously” does just that.
- “You’re very well qualified for this job.” Candidates often get excited when they hear this and assume that it must mean that they’re a front-runner for the job.
- “We’re ironing out some details about the position.” This isn’t always a danger sign, but it can be. It can indicate that the job description is about to change dramatically, or funding for the position may be in doubt, or they’re thinking of putting the hiring for the position on hold, or all sorts of other things that could derail your chances or turn the role into the wrong match for you.
- “Let me show you the office you’d be working out of.” People often think that an interviewer wouldn’t bother showing them the office space or introducing them to others on the team if they weren’t close to making an offer.
- “We’ll get back to you soon / in two weeks / by Friday.” Whatever timeline your interviewer gives you, don’t put too much stock in it. Hiring processes are notorious for taking far longer than people think they will, and even the people in charge of hiring tend to underestimate how much time they’ll need.
- Contributor
- "You're very well qualified for this job." Candidates often get excited when they hear this and assume that it must mean that they're a front-runner for the job.
- "We're ironing out some details about the position." This isn't always a danger sign, but it can be. It can indicate that the job description is about to change dramatically, or funding for the position may be in doubt, or they're thinking of putting the hiring for the position on hold, or all sorts of other things that could derail your chances or turn the role into the wrong match for you.
- "Let me show you the office you'd be working out of." People often think that an interviewer wouldn't bother showing them the office space or introducing them to others on the team if they weren't close to making an offer.
- "We'll get back to you soon / in two weeks / by Friday." Whatever timeline your interviewer gives you, don't put too much stock in it. Hiring processes are notorious for taking far longer than people think they will, and even the people in charge of hiring tend to underestimate how much time they'll need.
So to help you spend less time overanalyzing (or worse, misanalayzing), I’ve translated three of the most common phrases. Plus, I’ll include why they get said and what to do when you hear them. 1. What interviewers mean when they say, “We’re interviewing additional candidates, but we’ll be in touch very soon.”.
People also ask
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Aug 15, 2024 · Here are several signs that indicate you may get the job after the interview: 1. You notice positive body language. In some cases, the interviewer may give you nonverbal cues to indicate how well the interview is going. Good signs include smiling and nodding in agreement as you speak and making eye contact.
