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- Sample Answer: In my previous customer service job in a retail store, I had a personal motto to provide exceptional service. To me, an excellent customer experience was about the “three S’s”: safety, service, and satisfaction.
- Sample Answer: For me, the starting point of customer service is a happy customer. You can tell if you are doing a good job by if your customers are happy.
- Sample Answer: In my previous job, I was a member of the support team for our website’s live chat. As one of many customer service representatives working in the customer service department, we had to manage customer feedback.
- Sample Answer: I find that a good way to provide good customer service is to look at my own experiences. In a customer-facing role, it is a good idea to ask, “What would I want if I were this customer?”
Customer service means putting customers first and going above and beyond to meet their needs. It’s about being friendly, patient, and ready to solve problems. When you answer this question, think about times you’ve helped others or received great service yourself.
- “You’re very well qualified for this job.” Candidates often get excited when they hear this and assume that it must mean that they’re a front-runner for the job.
- “We’re ironing out some details about the position.” This isn’t always a danger sign, but it can be. It can indicate that the job description is about to change dramatically, or funding for the position may be in doubt, or they’re thinking of putting the hiring for the position on hold, or all sorts of other things that could derail your chances or turn the role into the wrong match for you.
- “Let me show you the office you’d be working out of.” People often think that an interviewer wouldn’t bother showing them the office space or introducing them to others on the team if they weren’t close to making an offer.
- “We’ll get back to you soon / in two weeks / by Friday.” Whatever timeline your interviewer gives you, don’t put too much stock in it. Hiring processes are notorious for taking far longer than people think they will, and even the people in charge of hiring tend to underestimate how much time they’ll need.
- Richard Moy
- What interviewers mean when they say, “We’re interviewing additional candidates, but we’ll be in touch very soon.” Translation: “We’ll actually be in touch very soon.”
- What interviewers mean when they say, “We’re really excited for you—uh, the person in this job—to…” The truth? This is usually nothing more than a slip of the tongue.
- What interviewers mean when they say, “Here’s my card. Feel free to email me if you have any questions.” “Hello! McFly!” via GIPHY. Yes, hiring managers are happy to answer any questions you think of after you leave an interview.
- What Are The Most Common Job Application statuses?
- 16 Job Application Statuses and Their Meanings
- Job Application Statuses with Negative Connotations
- Job Application Statuses with Positive Connotations
- Is “Application Under Review” A Good Sign?
- Workday Application Status Meanings
- Frequently Asked Questions on “Job Application Status Meanings”
- Conclusion
“In process/progress, applied, or under review” are neutral job status indicators. “Incomplete application, position withdrawn/closed/filled, or for future consideration” are negative ones. Whereas, “process completed, shortlisted, and hired” contain positive connotations.
Inasmuch as we want to land on a job as quickly as possible, our minds may tend to create various interpretations of word meanings based on our emotional states. Put simply, we may likely read too much between the lines when we are in a state of anxiety and scarcity, which may or may not be a good thing. For once, apprehension toward a job applicat...
Since we’ve already discussed the statuses that may not substantially mean anything just yet, knowing some verbiage with negative connotations would also be practical. This next section lists down the status updates that should prompt an applicant to search for another job opportunity.
Lastly, we’ll also go over some job application statuses that could reduce an applicant’s apprehension and even give them a silver lining. If there are statuses with neutral and negative connotations, apparently, there are also ones that could truly make us smile and keep going.
The status “application under review” is neither good nor bad. This is generally the status that follows “received.” It means that your application is currently being looked at but that no decision has been made on it yet. “Application under review” is good in the sense that it means your potential future employer has not made a hiring decision yet...
Large corporations are increasingly using talent management and recruitment software to manage their hiring processes. This helps them standardize and streamline candidate appraisal. This shift toward standardization also has benefits for anyone applying via these portals. The biggest advantage of applying to a company that uses external recruitmen...
What does “job status” mean?
In the context of human resource management, “job status” serves as an indicator that informs job applicants of the condition of a job posting.
What is the difference between “under review” and “under consideration”?
In the realm of recruitment and selection, “under review” suggests that an application is being scrutinized by the employer on a surface level. Whereas, “under consideration” means that the employer has already shortlisted the strongest candidates that are suitable for a job position.
How long does it take for a job application to be “under review”?
Depending on the urgency of the job position being sought by an employer, job applications could remain “under review” between one and four weeks upon successful application.
Knowing the meaning behind job application statuses is crucial for all job seekers in general because it helps them steer clear of misinterpretations. This also means that we can get rid of our restlessness because we would be properly guided with the best decisions to make and actions to take in the process. Whether you’re someone actively seeking...
How to read between the lines during the job interview process. What those emails from hiring managers really mean. From seeing the job posting on LinkedIn, to submitting a job application (with a cover letter!), to interview follow-ups with human resources, to finally receiving a job offer, the hiring process can be a mystifying experience.
People also ask
How do you describe customer service?
What do Interviewers look for in a customer service professional?
How do you respond to a customer service interview?
What does it mean if a job is a danger sign?
Why do people get frustrated during a job interview?
Why is knowing the meaning behind job application statuses important?
Jun 28, 2023 · “What does customer service mean to you?” is usually addressed to candidates applying for positions involving direct or indirect customer interactions. It allows applicants to showcase their knowledge, skills, and attitude toward providing exceptional customer support.
