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The word “obviously” is rude and belittling. What is obvious to one person might not be obvious to everyone. Deeming something as “obvious” makes those who disagree or are unaware of said “obviousness” feel disregarded or dumb. It also makes whoever said the word sound full of them self, uneducated, and rude. Archived post.
Sep 9, 2014 · We understand that our customers know their market, and they understand that we know design and development. An easy way to break that trust and understanding is by disrespecting the other half. “Obviously” does just that.
May 9, 2016 · Saying obviously too often. Can somebody just explain to me why some people, especially managers at meetings, overuse the word obviously. After making the opening statement, they will then start each sentence on the subject using the word obviously, even when its not necessary.
- “No Problem”
- “I’m Sorry You Feel That way.”
- “I Don’T know.”
- “You Should have…”
- “That’s Not My fault.”
- “It’s Our Policy.”
- “No One Else Has Ever Complained About That before.”
- “It’s Very Busy Right now.”
- “That’s Not My Department.”
- “It Can’T Be done.”
Saying that there is no problem might make the customer think that they were bothersome. Instead, when providing a solution to an issue, take ownership of the problem and let the customer know that you are happy to help. You can say, “I am happy to help” or “I’ll do my best to help you resolve this.”
This phrase is passive-aggressive and makes the customer feel as though they are being blamed for a bad customer service experience. It doesn’t demonstrate respect or acknowledge their frustration. Instead, show the customer that you understand their pain points and provide a solution to assist them.
Excellent customer service requires strong listening skills to understand the customer’s needs and concerns. Avoid simply saying that you don’t know the answer because this might suggest you are unwilling to help. Instead, show the customer what you are going to do to help them. You can use additional phrases such as “Let me check that for you” or ...
Accusing a customer of doing something wrong is not an effective customer service approach. If you sense that the customer has made a mistake, take a customer-centric approach and acknowledge their experience to build customer loyalty. Use phrases such as “I’m sorry that happened. That can be frustrating. Let’s see what we can do for you.” Avoid po...
When something goes wrong with the product or service, the customer might take their frustrations out on you. Saying “that’s not my fault” will only aggravate them more. Becoming defensive could even escalate customer complaintswhen the customer realizes that you are unwilling to help them resolve their issues. Even if you are not the one responsib...
Saying that something is against policy insinuates that there are no exceptions for those who fall outside those guidelines. You might not be able to make an exception, but you should at least try to provide an alternative solution. You can use customer-centric language such as “I can understand why you would want to do this. I’d be happy to check ...
Customers who had a negative customer experienceneed to be heard and not simply brushed off. If they believe that something went wrong, it is your responsibility to actively listen and try to solve the issue. If nobody else has complained about the same issue, it doesn’t mean that the customer doesn’t have a valid concern. Clients won’t appreciate ...
Nothing frustrates customers more than not receiving immediate customer service when they need it. Saying that you are very busy right now might make customers think your company does not value their time or satisfaction. This could lead to customer complaints via social mediachannels and negative word-of-mouth marketing. Instead, use customer serv...
If customer interactions are not resolved, customersmight feel that your company does not care about their experience. Or, even worse, that you feel you don’t have to communicate with other team members to resolve the issue. To redirect the customer to the correct department, you can say, “I will be glad to put you in touch with our Technical Suppo...
This customer service phraseconveys a lack of power and control on your part. Customers might feel frustrated that customer service is not willing to go the extra mile for them. Alternatively, customer service phrases such as “I’ll see what I can do” or “I will try my best to help you out today” will express your willingness to find a resolution. I...
May 28, 2017 · The three words obviously, apparently, and evidently are similar, but have slightly different meanings. Obviously refers to something that needs no evidence to be understood. "In a way that is easily perceived or understood; clearly," according to the dictionary. That is, it's something that you couldn't help knowing.
Sep 20, 2023 · What Does Obv Mean? The abbreviation obv stands for “obviously.” It is frequently used in chat and text messages as a response to something that is clearly true or evident. It is similar to saying “duh” or “of course.”
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What does it mean if something is obvious?
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Obviously Error 5.00628xb is a networking issue so if restarting the network doesn't work you obviously need to run command prompt and type ntwkdeprg.run/exe and it'll obviously debug all the bad networking code that was the obvious cause of your problems.
