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Dec 7, 2022 · Objection handling is when a prospect presents a concern about the product/service a salesperson is selling, and the salesperson responds in a way that alleviates those concerns and allows the deal to move forward. Objections are generally around price, product fit, or competitors.
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Sep 9, 2014 · We understand that our customers know their market, and they understand that we know design and development. An easy way to break that trust and understanding is by disrespecting the other half. “Obviously” does just that.
May 28, 2017 · The three words obviously, apparently, and evidently are similar, but have slightly different meanings. Obviously refers to something that needs no evidence to be understood. "In a way that is easily perceived or understood; clearly," according to the dictionary.
May 9, 2016 · Saying obviously too often. Can somebody just explain to me why some people, especially managers at meetings, overuse the word obviously. After making the opening statement, they will then start each sentence on the subject using the word obviously, even when its not necessary.
The best thing to do in these situations is to be upfront about what you can and can’t do for them, and try to offer other solutions. Using your experience and engineering skills will make it a win-win for you and your customer. Use Positive Language. Offer a workaround. Explain your reasoning.
Jul 8, 2024 · Using the right customer service phrases in even the most straightforward support interactions can transform a good customer experience into a great one. On the other hand, using the wrong phrases can make an otherwise exceptional support experience feel impersonal.
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Nov 7, 2024 · With the right customer service phrases, you can improve your interactions with customers, whether you’re a manager onboarding new staff, an experienced customer support representative, or a small business owner balancing several tasks.