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Ombudsmen work to resolve problems related to the health, safety, welfare, and rights of individuals who live in long-term care (LTC) facilities, such as nursing homes, board and care and assisted living facilities, and other residential care communities. Find your regional long-term care ombudsman program. Find other services in Ohio.
Learn how an ombudsman can help you. Where are the Ombudsman offices located? The Office of the State Long-Term Care Ombudsman is housed within the Ohio Department of Aging at 246 N. High Street, 1st Floor, Columbus, Ohio.
The Ombudsman addresses the concerns of consumers in a variety of long-term care settings, such as nursing homes, residential care facilities (also known as assisted living), and adult care facilities.
May 20, 2024 · Ohio’s Office of the State Long-term Care Ombudsman and regional ombudsman programs advocate for people receiving home care, assisted living, and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider, and offer information about benefits and consumer rights.
Jun 2, 2022 · Ohio offers an array of services and resources to help older adults and their families continue to grow, thrive and contribute. These services and resources are coordinated on the community level by local organizations including area agencies on aging, long-term care ombudsman programs, senior employment providers and others.
An Ombudsman will work with you, your managed care plan and/or your providers to solve problems. Ombudsman assistance for MyCare Ohio participants also includes providing information about services and explaining your rights.
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If you need assistance with regard to these rights, the Ombudsman for Long Term Care can help. Call the Ombudsman's office in Ohio toll-free at 800-282-1206. People who rent their apartment or room in a senior building have rights under Ohio's Landlord-Tenant law. Federal and state Fair Housing laws protect people from discrimination in housing.
