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Apr 15, 2022 · If you have a concern or complaint about a facility, your state or local long-term care ombudsman may be able to help. Ombudsman offices advocate for residents of long-term care facilities, and they investigate and work to resolve complaints.
Sep 25, 2024 · What Does the Long-Term Care Ombudsman Program Do? The primary goal of the Long-Term Care Ombudsman Program is to protect residents’ rights and ensure they receive the quality of care they deserve. Ombudsmen work as advocates, investigating complaints from residents and their families about care issues or mistreatment.
The Office of the Seniors Advocate (OSA) monitors and analyzes seniors’ services and issues in B.C. and makes recommendations to government and service providers to address systemic issues. OSA monitors services in five key areas: health care, housing, income supports, community supports, and transportation.
- Government of Ontario
- Government of Canada
- Local Government
- Community Safety
Be prepared for an emergency. Toll-free: 1-800-366-0335
Get confidential health advice and general health information. This service is available 24 hours a day, 7 days a week in multiple languages. Chat online Tel: 8-1-1 Toll-free TTY: 1-866-797-0007
Learn more about home and community care options in your community. Tel: 310-2222 (no area code needed) Programs map
Contact Service Canada about the Canada Pension Plan, Old Age Security, retirement and survivor allowances. Toll-free: 1-800-277-9914 Toll-free TTY: 1-800-255-4786
Other programs and services
Find information about Employment Insurance, benefits, finding a job, passports and more. Service Canada Toll-free: 1-800-OCa-nada (622-6232) Toll-free TTY: 1-800-926-9105
Get information about community supports and social services in your area. Services are free, confidential and available 24 hours a day, 7 days a week in more than 150 languages. Tel: 2-1-1
Learn about municipal services and programs for seniors in your area. These include health and wellness programs, housing support, recreation, public health and social assistance.
9-1-1
Call 9-1-1 in any emergency situation where you need help from police, fire or ambulance. 911
Contact the Canadian Anti-Fraud Centre to report a fraud or to learn about fraud prevention. Toll-free: 1-888-495-8501
Call Crime Stoppers to report information about a crime or potential crime. Your call is anonymous. Toll-free: 1-800-222-TIPS (8477)
6 days ago · Forgotten Rights: Seniors Not Afforded Equal Rent Protection. In this report, the Seniors Advocate urges the provincial government to act quickly and enforce the Residential Tenancy Act (RTA) to protect the 30,000 B.C. seniors in retirement homes from illegal rent increases and evictions.
Get help coping with hearing loss if you’re a senior 55 years and over. Ambulance services Learn about what OHIP covers if you need an ambulance for a medical emergency, depending on the circumstances.
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Did you disagree with a decision made or feel that it wasn’t explained to you properly? If we investigate your complaint and find you were treated unfairly, here are some common outcomes: A refund or reimbursement. A decision is overturned. Better reasons are provided. A formal apology is made.
