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Jan 17, 2023 · After the merger in 2021, Virgin Mobile ended its partnership with Vodafone's network, and moved all its customers on to O2’s network. This means the infrastructure providing calls, texts and data will be the same as Virgin Mobile customers currently experience, just handled directly by O2.
Once you're with O2, you can contact customer services for both O2 and Virgin Mobile by dialling 202 from your mobile. For Virgin Media TV, Broadband or Home Phone queries, dial 150 from your Virgin Landline or call 0345 454 1111 from your mobile.
What'll happen on the day I'm switched over from Virgin Mobile to O2? On the day we move you over to O2, we'll simply update your SIM remotely so you won't need to do anything. Just remember to keep your mobile switched on and fully charged.
Jan 11, 2023 · This latest stage now marks the moment when customer plans start moving over to O2. Virgin Mobile will continue to offer flexible handset contracts and 30-day rolling SIM only plans this year, with a variety of options under consideration regarding the use of the Virgin Mobile brand in future.
Jan 11, 2023 · This latest stage now marks the moment when customer plans start moving over to O2. Virgin Mobile will continue to offer flexible handset contracts and 30-day rolling SIM only plans this year, with a variety of options under consideration regarding the use of the Virgin Mobile brand in future.
Jan 13, 2023 · From next month (February), Virgin Mobile will start contacting customers to give them 30 days' notice that their Virgin Mobile plan will soon become an O2 plan. These notifications will continue to be sent throughout the year, so there's no set date as to when you'll be moved to O2 yet.
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Jan 11, 2023 · Migrations will take place over the air throughout 2023 without the need to swap out sims, and some customers will also receive unlimited texts, voice calls, and either double the data or get unlimited data for the same amount they were already paying – which is nice.
