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    • Merged into one company in May 2021

      • Virgin Media and O2 merged into one company in May 2021 and has been slowly integrating its offering across TV, broadband and mobile deals. The latest step in this process is all Virgin Mobile customers being moved to O2 Mobile. The first group of customers will be contacted in February, with migrations taking place throughout the year.
  1. We’re now moving all remaining customers across to O2 plans by the end of November 2023. We’ve written to you 30 days ahead of your move to let you know when it'll happen. It will be seamless and over-the-air for most customers – you won’t need to do anything.

  2. As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof.

  3. Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.

  4. Say hello to the new power couple: Virgin Media O2. With 47 million UK connections across broadband, mobile, TV and home phone, Virgin Media O2 will bring together next-generation gigabit broadband and 5G services. Discover more about Virgin Media O2.

  5. Jan 15, 2023 · Millions of Virgin Mobile customers will be ringing the changes in the next few months as their contracts switch over to O2 following the merger of the two telecoms giants.

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  7. Jan 12, 2023 · Virgin Mobile customers will be switched to O2 in stages with the first people to transfer across from March 2023. The first letters detailing the changes will be sent out from next month....

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