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- Virgin Media and O2 merged into one company in May 2021 and has been slowly integrating its offering across TV, broadband and mobile deals. The latest step in this process is all Virgin Mobile customers being moved to O2 Mobile. The first group of customers will be contacted in February, with migrations taking place throughout the year.
Virgin Mobile customers will enjoy more data, perks, and benefits with O2 coverage. What’s happening and when? Following Virgin Media and O2’s merger in June 2021, we’ve moving all Virgin Mobile customers over to O2’s range of plans.
As you'll likely already be aware, Virgin Media and O2 merged in June 2021 creating the UK’s largest telecoms challenger with award-winning mobile services and the fastest widely available broadband in the market all under one roof.
Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.
- Why Has Virgin Media Switched to O2?
- What Does This Mean For Virgin Customers?
- I Get Great Reception on My Virgin Network. Will This Change?
- O2 Offers Some Excellent Benefits!
- What Do I Need to Do to Switch?
- Billing and Payment Changes
- What If I Don’T Want to Switch?
- Discover More with Mazuma
The £31 billion deal of Virgin Media joining forces with O2 was about creating a new “national champion” in the UK to better compete with other industry giants such as Sky and BT. By joining forces, O2 and Virgin Media can offer a broader range of services, including mobile, broadband, and television, and compete more effectively in the market. O2 ...
Switching over to O2 has already begun for many Virgin Mobile customers. It started in February this year, and the network giants aim to complete this by December 2023. You might be worried about what this means for you, but rest assured, some great benefits are coming your way. The merger is expected to result in cost savings, increased investment...
Since the merger in 2021, Virgin Mobile has cut ties with its Vodaphone network provider, which means that since then, as a Virgin customer, you have already been using the O2 network. So, if you have an excellent signal and 5G connection, this will stay the same as you move over to O2. You will still get the same great connection and download spee...
Although you may be cautious about switching to O2, there will be many benefits you can take advantage of with your new O2 network provider. For example, O2 customers can benefit from their O2 Priority services, which provide its users with many offers, prize draws and even early access to event ticket sales across its O2 arenas nationwide. If you ...
O2 and Virgin Mobile will be making the changes remotely. The switchover will be pretty straightforward for most customers, with you being able to keep the same number and contract plan you currently have. In most cases, you won’t need to do anything. All they ask is for you to keep your phone switched on when they text you to let you know when you...
Once you’ve moved over to your new O2 plan, your Direct Debit will be collected in the name of O2 instead of Virgin Mobile, and you’ll see O2 on your bank or building society statement. If you’ve another Direct Debit for your handset loan, that will remain the same, and the name on your bank or building society statement for this will still be Virg...
Whilst O2 is a great network to be with, if you decide that you would rather change your contract provider as a customer, you are well in your right to do so. As with any mobile phone contract, you have the right to exit the contract if a change is made outside of your initial agreement. To do this, you must contact O2 directly, and their customer ...
Although we are the UK’s leading online phone recycling company with the likes of our sell my iPhoneservices, we also offer some great tips, news and advice in our blogs. We like to ensure our customers get the most from their smartphones before trading them in. Whether you want to become a smartphone photographer and know the best phone to take pi...
Jan 11, 2023 · Exact details of the changes and steps will be outlined clearly to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.
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Say hello to the new power couple: Virgin Media O2. With 47 million UK connections across broadband, mobile, TV and home phone, Virgin Media O2 will bring together next-generation gigabit broadband and 5G services. Discover more about Virgin Media O2.
