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All devices on your network will be offline – Xfinity WiFi hotspots may also be unavailable. If available, they will appear as “xfinitywifi”. You can log on using your My Account credentials. When service returns, we recommend restarting your gateway with the Comcast Business App, My Account, or manually.
To help avoid missed calls during an outage, you can remotely configure call forwarding through My Account or the Comcast Business App. Also, keep a corded landline phone on hand to dial 9-1-1 in an emergency. Comcast Business Voice and Voice Mobility customers are provided with a backup battery, for up to 5 hours.
Jul 19, 2022 · Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.
Jun 24, 2019 · Unacceptable Service Interruption. Twice in the last 2 weeks, my Comcast Business service has been intermittent or out. Cannot reach a live human at customer service and I get no warning until my system starts crashing or stalling. I am a lawyer who works from home and this is totally unacceptable.
Voice customers can avoid missed calls during an outage by remotely configuring Call Forwarding through My Account or the Comcast Business App. Answer a series of questions through the Internet Support Tool in My Account to help diagnose and resolve internet issues right from your desktop or mobile device.
May 16, 2024 · Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line.
People also ask
What if I have trouble using my Xfinity services?
What caused the outage for Comcast and Xfinity?
What happens if Xfinity WiFi goes out?
Are there real issues with Xfinity's service?
How do I troubleshoot my Xfinity experience?
What if Xfinity service is not available at my address?
Step one: Inquiry. If you’re signing up for new services or moving, you can check online to see if Xfinity service is available at your address. If you can’t find your address online, please contact us. We’ll determine if service can be provided to your address. Sometimes, it may require further research for us to determine if we can ...
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