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You can cancel your agreement at any time by giving 30 days’ notice. If you cancel before your minimum period has finished (after the cooling off period) you may have to pay an early disconnection fee. You may also be asked to return your Virgin Media equipment.
Oct 8, 2024 · To cancel, you can call Virgin Media on 0345 454 1111 or 150 from your Virgin Media telephone. Alternatively, you can request a cancellation through live chat. Cancelling Virgin Media broadband if you’re still under contract If you're still within the fixed-term of your contract, you might be charged a cancellation fee if you leave early.
Your closing bill will cover the package costs for your final month, plus any usage or additional charges up to your disconnection date. If you pay by Direct Debit, we’ll finalise all charges and cancel your payments as soon as your disconnection has been processed. Please don’t cancel your Direct Debit before your account has been settled.
Mar 9, 2022 · Give Virgin Media a ring on 0345 6000 789 if you’re struggling to make ends meet. Cancel Virgin Media because you’re moving home. If you’re moving home and Virgin Media is available in the new home, you can simply transfer your service. There’s a cheeky one-off charge of £20 to transfer your service to the new place.
Please don’t cancel your Direct Debit before your account has been settled. If your account is in credit, the amount will be refunded to you 45 days from your disconnection date (we need this time for your account to be updated with any additional charges or credits once your account has been closed).
Sep 1, 2023 · If you have another package, you can find your Virgin Media cancellation fee using the link below. View your Virgin Media cancellation fee How to cancel Virgin Media for free. There are a few circumstances where you might be able to cancel Virgin Media for free, including: During the first 14 days of your contract (called your 'cooling off period'
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Apr 30, 2024 · Call Virgin Media on 150 from your Virgin Media home phone or if you are using another phone, call 0345 454 1111. Send a written confirmation that you want to cancel via post to: Virgin Media ...