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Chat to us online or call 150 from a Virgin Media phone (or 0345 454 1111 from any other phone). And finally, if you’re leaving us due to moving home, or you need to cancel because of a bereavement, a critical illness or the cost of living - check our pages for more help, as you do have other options.
Mar 9, 2022 · Give Virgin Media a ring on 0345 6000 789 if you’re struggling to make ends meet. Cancel Virgin Media because you’re moving home. If you’re moving home and Virgin Media is available in the new home, you can simply transfer your service. There’s a cheeky one-off charge of £20 to transfer your service to the new place.
Looking to cancel? We get that sometimes things don't work out. We'll be sad to see you go, but if you want to cut ties with us and exit early from Virgin Plus SuperTab or a 2-year agreement here's what you need to know.
Oct 8, 2024 · What to do before you cancel Virgin Media broadband Before you go ahead and contact Virgin Media to cancel, there's a little preparation to do. First, if you're still in contract, check if you’re liable for any early cancellation fees. If you still need an internet connection, it's a good idea to look for an alternative broadband deal first.
If something has changed and your package no longer suits your needs, we might be able to find you a better one. Chat to us online or call 150 from a Virgin Media phone (or 0345 454 1111 from any other phone).
By minimum period, we mean the minimum length of time that you agreed to receive your chosen broadband, TV or phone service(s) at your current address. Typically, a minimum term contract period is anything between 6 to 24 months – this is agreed upon before the start of your service(s).
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May 10, 2023 · Virgin Media is part of the Ofcom broadband speed code of practice, so it should live up to its promise of providing the speeds it says it will. Read more in our guide to cancelling your broadband early. How do I contact Virgin Media to cancel my subscription? You can call Virgin Media to cancel your broadband by dialling 150 from any Virgin phone.