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You can check your final bill in My O2 online, but not in the My O2 app, as it will stop working once you’re disconnected. If your final bill is in credit, we’ll refund you automatically within the next 30 days to the account or card you usually pay your bill from.
- Your Bill
You’ll get your first bill within four days of joining O2,...
- Late Payment Fee
Remember to factor in how long your payment method takes to...
- Leaving O2
If you’re on Pay As You Go, and you have any credit or...
- Auto-Save
If you're on an O2 Refresh or custom plan contract, once...
- Bereavement
If you’d like to disconnect all O2 services, we’ll need the...
- Extras
You can also cancel your free Extra within the My O2 app. Go...
- Payment Date and Billing Date
Use your Virgin Media O2 ID. If you've linked your Virgin...
- Understanding Data
You'll see a breakdown of all the data you've used and...
- Your Bill
If you’re on Pay As You Go, and you have any credit or outstanding allowance when you complete your switch, you can request to receive a refund either via bank transfer or via a cheque. Please get in touch to process your refund. You’ll need to request a PAC code (Porting Authorisation Code).
Sep 3, 2021 · You'll need to call customer service. When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options. Press 7 for Anything Else which will put you though to someone. Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone. 8.00am is the best time to call if you can.
- How to Get The My O2 App
- Are You Signed Up For My O2?
- How to Sign in to The My O2 App
- What Can I Use The My O2 App for?
To get started, you'll need a smartphone or tablet with either Android version 4.1 or later or iOS 8 or later: 1. Android. Download the My O2 App for free from the Google Play Store 2. iPhone: Download the My O2 App for free from the App Store If you prefer, you can also download the My O2 app by texting MYO2APP to 2020.
Once you install the app, you'll need your My O2username and password to sign in. Not sure if you have these? See below for instructions. 1. Pay Monthly: You’ll automatically have these details, but you can get a reminder or click 'Forgotten your username or password' link on the My O2 sign in page 2. Pay As You Go: Sign up for My O2 here If you've...
The first time you sign in to the app, we’ll ask you to set a memorable pin. If available, you'll also be able to opt-in to use fingerprint or face recognition. This lets you sign in quickly and securely. You can change your pin or opt-in or out of fingerprint sign in at any time. Just go to the Profile icon in the app homepage and select PIN/Biome...
With the My O2 app, see what you can do. There are so many different features to help you manage your account, keep on top of your bills and get exclusive O2 offers.
In most cases, you can only get a refund if you withdraw your application before we start processing it. If we have already start processing your application, we can only refund: You can request a refund online. If we started processing your application, submit your withdrawal request using our web form.
Apr 25, 2024 · But if you've opted for paperless billing, you can access your itemised bill on your provider’s website through your online account or by logging into your network app on your phone or...
People also ask
Can I get a refund if I cancel my O2 switch?
What happens if I cancel my O2 Refresh contract?
How do I sign in to my O2 app?
What is my O2?
Will O2 tell me if I failed a credit check?
Can I use my O2 app abroad?
What happens if you want to get a refund, though, for an event at The O2? It takes some reading on their Terms & Conditions page to understand why refunds only happen after a certain situation. We can help you get refunds on O2 tickets faster using our DoNotPay app.
