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  1. Jan 11, 2024 · The address should be available for only 90 days after your account is closed. This period is a target which is often missed and the address may be available for much longer. Be aware that after 90 days the email address can be closed without notice.

  2. Nov 23, 2023 · Yes, the email account is a free add on provided by VM to their broadband customers who signed up prior to May 2022, however once the account is closed the email address is deleted. Sometimes it goes on beyond the 90 days stated in the T&Cs but you can't rely on that.

  3. I've forgotten my O2 account username and password. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow theForgotten your username or password’ steps on the My O2 sign in page.

  4. Oct 11, 2023 · This happens periodically with any of our email accounts which is a royal pain as the password reset doesn't work properly. I can still(!) log into My VirginMedia with the credentials failing in outlook, and if I go to change password it asks me to Change e-mail address.

  5. Virgin Media account help and support. Device Authentication. Marketing preferences. My Virgin Media. Change your details. Legal stuff. End of contract. Virgin Media Mail.

  6. If you need to reset the password, follow these steps: Under Virgin Media Mail app password tap Get password. Continue the flow and a new secure password will be generated for you. Update any third-party apps that you use to access your Virgin Media Mail emails with this new app password.

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  8. You’ll lose access to any emails on your Virgin Media account after 90 days once you’ve been disconnected.