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Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.
- Tapping & Transferring - PRESTO Card
Have questions about how to tap and transfer with your...
- Guide to Using PRESTO: Card, Mobile Wallet, Contactless ...
Learn about all the ways to pay for transit, with a physical...
- Tapping & Transferring - PRESTO Card
Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.
Learn about all the ways to pay for transit, with a physical PRESTO card, PRESTO in Google Wallet, PRESTO contactless, and PRESTO tickets.
You can use your credit card and/or debit card to load money on your PRESTO Card through the PRESTO Website. Simply click through the instructions starting with “Load Your Card”. It can take up to 24 hours for the funds to be credited to your PRESTO Account.
Now you can pay your HSR fare and transfer between buses with a tap of your debit or credit card, including the card on your phone or watch. PRESTO contactless payment is now available on HSR and ATS/DARTS.
If you still have money on your card or your PRESTO Ticket is still valid, please speak to a Customer Service Agent or Collector. If your PRESTO card or Ticket is declined on a vehicle, you will need to pay your fare by cash. This is because the Operator isn’t able to verify why your card has been declined.
People also ask
What happens if I pay with a Presto card?
What happens if I Don't Tap my Presto card?
Can I buy a Presto ticket if I don't have a card?
How much does a Presto card cost?
How much credit card cash back does Presto get?
Can I tap a credit card at a Presto reader?
The physical CC would have to be registered with your PRESTO account. So when you tap your Apple Pay card tied to your physical CC, PRESTO would automatically detect the mobile wallet card as tied to the physical one.