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  1. Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.

  2. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  3. The 30 day restriction also applies any time you load your card online. At the top of the page when you load your card: Funds loaded online must be synced to your card by taking a regular journey with your PRESTO card. Your funds are available 24 hours after purchase, and remains available for 30 days.

  4. Find answers to all your questions about the official PRESTO app and how you can load your card instantly, access real-time updates and check your transfer window.

  5. If you ordered a card with a My PRESTO Account from the PRESTO website, you'll need to activate it before you ride. Cards purchased in person are already activated. Activate your card online, through PRESTO’s Chat feature, or by calling PRESTO at 1-877-378-6123 and following the automated instructions. Youth and Senior ID

  6. Sep 28, 2020 · Pro-Tip #3 – NFC does more than just load PRESTO funds and passes instantly. With NFC functionality, you can also now easily check your real-time transaction history, card balance and last time you’ve tapped on or off by using the ‘Check Balance’ feature and holding your card to back of phone.

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  8. Mar 1, 2019 · PRESTO Cards. Q: Is there any difference between the new black cards and the old green cards? A: Nope, just an updated look. Q: Do the PRESTO cards expire? A: PRESTO cards no longer expire, even if there is an expiry date shown on the card, you may continue to use your card. Q: Is there a way to check my account without logging in to the website?

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