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      • You'll get the price cut automatically If you're already on Virgin's Essential tariff, you'll be moved to the new, cheaper plan automatically without having to do anything. This means you'll pay £12.50 a month going forward (instead of £15).
  1. If you cancel before your minimum period has finished (after the cooling off period) you may have to pay an early disconnection fee. You may also be asked to return your Virgin Media equipment. Find out more about our cancellation fees, including guidance to help you estimate any likely fees.

  2. Mar 9, 2022 · If Virgin Media puts up the price of your package above the rate of inflation, you’re entitled to leave your contract without penalty. In this situation, Virgin Media will write to you stating the new price and giving you the option to cancel by a certain deadline.

  3. What happens when my Virgin Media contract ends? Services continue as usual – if you make no changes when your contract ends, there’s nothing you need to do. Your monthly cost may change: please check your end of contract notification.

  4. Nov 28, 2023 · "When you take your chosen Broadband, TV, and/or Phone services from us (including where those services may be bundled with a Virgin Mobile SIM) for a minimum period, you agree to continue those services at your current address for that minimum period.

  5. Oct 8, 2024 · Cancelling your Virgin Media broadband service is easy if you're out of contract. But early termination fees can work out expensive. We recommend only changing providers once your contract is finished.

  6. Nov 24, 2023 · If you are currently receiving Volt benefits and you transfer to an Essential broadband plan, your 02 SIM Volt benefits will continue until you recontract. On recontracting, you will not be eligible for any Volt benefits

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  8. If you transfer to Essential broadband plus with Flex, our Flex terms and conditions, shown here, also apply. If you currently receive TV or landline services from us, these services will be terminated if and when you transfer to an Essential broadband plan.