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  1. If you buy an iPhone, iPad, Mac or Apple Watch with a trade-in and choose a monthly payment option, your estimated trade-in credit will be applied directly to the purchase price of your new Apple device. Once we receive your trade-in device and confirm that the condition matches what you described, there’s nothing more you need to do.

  2. Aug 15, 2023 · While Apple has offered a trade in program for many years, the company drew more attention to it back in the spring, when it launched a new Apple Trade In website. Trade in. Upgrade. Save.

  3. Oct 16, 2019 · If you choose to trade in your old device online for a gift card, we’ll also arrange for you to send it to us. When everything checks out, we’ll send you an Apple Store Gift Card via email. Regardless of how you choose to trade in, if the condition of your device doesn’t match what you described, a new estimated trade-in value will be provided.

  4. Dec 6, 2021 · Apple keeps losing my trade ins… For the 2nd time, for the second iPhone trade in, I’ve received an email from apple stating my trade in was canceled and I will be charged… I’ve spent WAY TOO much time on these issues talking to customer service on the phone, via text and chat, and they still can’t figure this out.

    • Overview
    • If you still have your old iPhone or iPad
    • If you no longer have your iPhone or iPad
    • If you're trading in an Android device to Apple
    • Learn more

    Use these steps to transfer information to your new device and, if applicable, remove your personal information from your old device.

    Before you sell, give away, or trade in your device, you should first transfer information to your new device, then, if applicable, remove your personal information from your old device.

    If you're trading in your iPhone at an Apple Store, you might need your Apple ID password. To save time, make sure you know your password (or reset it to a password you know) before you come to the store.

    If you have Stolen Device Protection enabled on your iPhone, changing your password at the store is likely to have a one hour security delay.

    If the steps above weren't completed and you no longer have your device, use these steps:

    1.Ask the new owner to erase all content and settings using the above steps.

    2.If you're using iCloud and Find My [device] on the device, sign in to iCloud.com/find or the Find My app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.

    3.If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it prevents the new owner from deleting your information from iCloud.

    4.If you're switching to a non-Apple phone, deregister iMessage.

    5.If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Account Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.

    Before you send in an Android device to Apple as a trade-in, be sure to do the following:

    •Back up your data.

    •Erase the device.

    •Remove any SIM cards, memory cards, cases, and screen protectors.

    •Make a backup of your iPhone or iPad or restore from a backup.

    •Remove all of your cards from Apple Pay.

    •Get help if your iPhone or iPad is lost or stolen.

    •Learn about Activation Lock.

    •No matter the model or condition, we can turn your device into something good for you and good for the planet. Learn how to trade in or recycle your iPhone or iPad with Apple Trade In.

    Helpful?

  5. Nov 9, 2022 · Devices are returned, assessed and a credit value assigned. The trade-in value is then returned to you by way of an Apple gift card for each device - and these can be used to purchase whatever you wish with Apple. Apple generally expect an online trade-in to be returned to their trade-in partner within 14-days of you receiving the shipping kit.

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  7. When you trade in a device with your purchase of a new iPhone or Apple Watch, you'll receive a kit that has everything that you need to send your trade-in device to Apple. Before you send in your device. Prepare your device for trade in and protect your personal information. Back up and erase your device. Back up your iPhone. Erase your iPhone ...

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