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      • If so, just follow the in app load prompt to complete your load or follow the ‘unlock card now’ prompt and instructions. The instructions in the app will allow you to quickly and easily use your card for travel again. An ‘unlock card now’ notification.
      www.metrolinx.com/en/discover/new-to-nfc-with-the-presto-app-here-are-some-pro-tips
  1. You can cancel any PRESTO card that’s been added to your PRESTO account and have the balance, passes, fare type and settings transferred to another card on your PRESTO account, or to a new card. If you added your PRESTO in Mobile Wallet card to your PRESTO account, you can recover your card by signing in to the PRESTO app on a new device ...

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  2. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  3. Sometimes when you don’t load your PRESTO card properly, your card basically gets corrupted (aka blocked). Try to unblock the card by checking your balance on the app by tapping your PRESTO card on it.

  4. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  5. PRESTO cards no longer expire, even if there is an expiry date shown on the card (you may continue to use your card even after any indicated expiry date).Mar 4, 2019 from Presto.

  6. If you take more than 11 paid trips in one week using your PRESTO card, all subsequent rides will be free for that week, and if you do that for a month, the total will never exceed that of a monthly pass. You do not need to sign up for the program, or have a registered PRESTO card.

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  8. Sep 28, 2020 · But in the off chance that you do experience an issue with an NFC transaction on your card, you may be temporarily unable to tap on. If so, just follow the in app load prompt to complete your load or follow the ‘unlock card now’ prompt and instructions.

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