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      • Your EquiPass discount will have an expiry date, which will be listed in the approval letter. You can also check the date online on your Presto account, or in person at an OC Transpo Customer Service Centre. You’ll need to reapply for the EquiPass before it expires in order to continue using it.
      www.octranspo.com/en/fares/reduced-fares/equipass/
  1. Find answers to all your questions about creating and managing your PRESTO account. Discover the benefits of registering your PRESTO card and how it can improve your transit experience.

  2. What happens when the fare type expires? Adult. Everyone! All PRESTO cards are adult by default. No ID required. Never expires. Child. Note: On OC Transpo, children must not use a PRESTO card. Ages 6-12. Note: Pre-school children under 5 travel free (without a PRESTO card) when accompanied by a fare-paying customer.

  3. Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.

  4. If your card is lost / damaged / defective, ensure that you “hotlist” (i.e. block) the card immediately, by going into your online account at prestocard.ca, calling Presto or by visiting an OC Transpo Customer Service Centre (ID will be verified).

  5. Complete the online registration form. Wait 24-48 hours for the PRESTO network to update. Tap your card to a PRESTO device within 30 days to update your card's registration. It's a a security feature should you lose your card between loading it and tapping it.

  6. You had to tap your card on a card reader within 30 days to complete the online registration, maybe try doing the registration again so it will be ready for tomorrow. Or you can buy a day pass online to use for tomorrow. tun the card around, there is a number on the back.

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  8. Sep 28, 2022 · PRESTO cards do not expire. Though there is an expiry date on the card, you can still use your card. Once your card “expires,” the system automatically calculates and deducts the correct fare or recognizes your PRESTO card.

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