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  1. What can CAS do if they think my child is being abused or neglected? What if CAS wants to talk to me or my child? Can I agree to get help from CAS?

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  2. If you suspect abuse is happening to a child, or you yourself are in danger, there are a number of options you have for immediate help. They include: call 9-1-1 (if available in your area), or your local police emergency number; the Children’s Aid Society can provide help and information if child abuse is suspected or taking place

  3. The child welfare worker will assess the situation to see if the child has been harmed, or is at risk of being harmed, due to abuse or neglect. Most of the time, the child is not removed from the home during the investigation.

  4. If you are a child or teen who is being abused, don't keep the secret. Tell someone who can make a difference: a trusted family member, teacher, counsellor, or doctor. You can also call Kids Help Phone at 1-800-668-6868 24 hours a day, 7 days a week. Call your local child abuse hotline.

  5. If you suspect a child is being abused or neglected, or are looking for information about services for children or families experiencing difficulties you can contact your local child welfare authority.

  6. Tell the child that the abuse is not their fault, and that it was right to tell you. Write down what the child tells you in their own words. What to do if you suspect child abuse: If you know a child is being sexually abused, report it to the police immediately. In an emergency, call 911.

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  8. If CAS contacts you because they think that your child might be at risk of harm, you should talk to a lawyer who has worked on child protection cases. You can apply for a legal aid certificate to get Legal Aid Ontario (LAO) to pay for your lawyer. Your income must be low enough for you to qualify.