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It's possible that you've forgotten a visit or purchase. You can check the remaining balance on your cards at any participating Tim Hortons restaurant, by calling 1-866-TIMCARD (846-2273) or by going online.
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Today I placed an order through the mobile app, pre paid in app. When I went to drive thru it was closed down, probably for COVID. Does anyone know if the purchase gets refunded the next day or something if it's not picked up?
So a few days ago I went to Tim Hortons when I was out for the day, I let my sister order before me cause she wanted and Iced Cap. So finally when I placed my order I ordered a medium mango starfruit or passionfruit quencher and a bottle of water... well paid for my order and was forgotten about.
Visit Tim Hortons at 3623 S High St, in Columbus, United States for a delicious cup of coffee, a freshly baked pastry, or a savory wrap. Find our store hours and information here. Come enjoy a tasty treat at a Tim Hortons near you!
- 3623 S High St, Columbus, 43207, OH
- (614) 497-3660
We’re very sorry to hear about your experience. If your order is damaged — or you received an incorrect or faulty product—please contact us at to request a refund. Please note, all refund requests must be made within 30 days of your initial purchase.
People also ask
What if I've Forgotten a visit or purchase at Tim Hortons?
What happens if a Tim Hortons order is not retrieved?
How do I order from Tim Hortons?
Where is Tim Hortons in Columbus Ohio?
Does the Tim Hortons app let you place an order before opening?
How do I Check my Tim Hortons card balance?
It's possible that you've forgotten a visit or purchase. You can check your card's remaining balance at a participating Tim Hortons restaurant, by calling 1-866-TIMCARD (846-2273). If your card is registered you may also view your recent transactions on the website.