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Sep 16, 2024 · If you have an iPhone and another iOS or iPadOS device, like an iPad, your iMessage settings might be set to receive and start messages from your Apple Account email address instead of your phone number. To check if your phone number is set to send and receive messages: In the Settings app, tap Apps. Tap Messages. Tap Send & Receive.
- switched phone and carriers and now can't… - Apple Community
If you can't send or receive messages on your iPhone or iPad...
- If you can’t turn on or sign in to iMessage or FaceTime on ...
Make sure that your device has the latest version of iOS....
- switched phone and carriers and now can't… - Apple Community
- Overview
- Update your iPhone 14 or iPhone 14 Pro model
- If you're still having an issue with Messages or FaceTime
iMessage and FaceTime might not complete activation on iPhone 14 and iPhone 14 Pro. Update to the latest version of iOS to address the issue.
After setting up your iPhone, you might experience one or more of the following issues:
•You can't receive iMessages or FaceTime calls.
•You see a green message bubble instead of a blue one when you send a message to another Apple device.
•Your existing message threads haven't appeared.
•Conversations in Messages show up as two separate threads, instead of one.
To resolve this, update to the latest version of iOS.
1.In the Settings app, tap Cellular. Make sure that your phone line is turned on. If you use multiple SIMs, make sure that the phone number you want to use is selected and turned on.
2.In the Settings app, tap Messages. Then tap Send & Receive.
3.Tap the phone number that you want to use with Messages.
4.Go back in the Settings app, and tap FaceTime.
5.Tap the phone number that you want to use with FaceTime.
Helpful?
Oct 29, 2022 · If you can't send or receive messages on your iPhone or iPad - Apple Support " If you have issues with Messages after you set up a new device If you experience issues like conversations in Messages showing up as separate threads or sent messages appearing as green message bubbles instead of blue message bubbles when you set up a new device, update your settings using the following steps:
- Karen Haslam
- Check if iMessage is down. The first possibility is that the server that iMessage is run from is down – which could mean that iMessage isn’t working for anyone.
- Make sure you’ve got a connection (and enough data) iMessage needs a data connection to work, so you need to make sure you’ve got 3G or 4G (or 5G) available, or a good WiFi signal.
- Make sure iMessage is on and set up correctly. Check you’re set to send and receive iMessages by going to Settings > Messages and checking that iMessage is turned on.
- Turn it off and on again and restart Messages. As in all good troubleshooting articles one essential piece of advice is to turn it off and on again. You could start off by double-pressing the Home button and swiping up on the Messages app, before relaunching it.
In the Settings app, tap Messages. Turn iMessage off and then back on. Tap Send & Receive. Tap the phone number that you want to use with Messages. If you have issues when you try to receive a FaceTime call after you set up a new device, you can also update your FaceTime settings. Learn what to do if you can't sign into iMessage or FaceTime.
Oct 29, 2024 · If that doesn’t work: Reboot your iMessage app by tapping Settings, then Messages. Turn off iMessage, then turn off your iPhone by pressing and holding the on or off switch. Slide to power off and wait for your iPhone to power up again. Then return to the Settings and Messages menus. Turn iMessage back on.
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Make sure that your device has the latest version of iOS. Make sure that your time zone is set correctly. Go to Settings > General > Date & Time. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.