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      • If you don't know your library card number, try checking the back of your library card. It may be under the barcode. If you don't know your PIN, try using the last 4 digits of your phone number or your birthday.
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  2. If your card has been lost or stolen, contact your local branch by phone or in person right away. If reporting by phone, you will be asked to verify the information we have on record for you, e.g., name, address, date of birth, etc. How to get a replacement card.

  3. What to do if you have lost your library card. How to update your library account information. Online account help. Get a full-service library card that allows you to borrow and place holds on both physical and digital materials from the Toronto Public Library.

  4. CNIB ID card. If you don't have any of the above, you must present one piece of identification from the Name Identification list and one piece of identification from the Address Identification list. Expired documents or self-written name and address are not acceptable.

  5. It's easy and free to get a London Public Library card. Visit your local Library with 2 pieces of ID, one with current address. There are no overdue fines at the Library.

  6. If you don't know your library card number, try checking the back of your library card. It may be under the barcode. If you don't know your PIN, try using the last 4 digits of your phone number or your birthday.

  7. Dec 14, 2023 · For your card number, try checking the back of your library card or checking past emails from your library. For your PIN or password, try using the last four digits of your phone number or your birthday.

  8. Get a Library Card at Your Local Branch. Visit any of our locations and bring in identification (ID) that shows your name, photo, and current address. You can become a member if you live in Surrey or in one of our neighbouring communities. If your ID does not have a photo, bring 2 pieces of ID.

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