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  1. Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.

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  2. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  3. Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.

  4. Apr 1, 2020 · If you commence your PRESTO card replacement process online, you can transfer your balance if you meet the following conditions: If the replacement card is already activated in the PRESTO system. If the card is without a “My PRESTO Account”. If the card does not have a transit pass loaded.

  5. Seeing as you're asking theoretically, it's best to be proactive about this. Step 1: Head to https://www.prestocard.ca/en/ and sign up for an account. Now that you've done that, register the card you have and attach it to your new account. Step 2: Spend $6 and buy another Presto card.

  6. Aug 30, 2021 · Lost your PRESTO card? PRESTO account customers who have lost their PRESTO card or had it damaged can purchase a replacement card and have their balance, passes, fare type and settings transferred over to the new card.

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  8. Remember to take your card out of your wallet when you pay. You may incur charges to a different card if you don't ensure the card (or payment method) you're paying with is separated from other payment cards. Use the same card to transfer between buses too.

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