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  1. Please enter a valid email address using the format example@email.com.

  2. Enter your info. To reset your password, enter the following info. Username I forgot my username. Usernames can't contain certain characters. Only [0-9a-zA-Z!@#$%* ()._+^&] are allowed. Email address. Please enter a valid email address using the format example@email.com. Back Continue. This site is protected by reCAPTCHA Enterprise.

  3. If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you! Heads up! If your account is no longer active, you'll have to log in with your username. Your username is not necessarily your email address, unless you set it up that way.

  4. Forgot both? First recover your username, then you’ll be able to reset your password.

  5. Contact us or dial 611 from your mobile phone. How can I log in if my account has been cancelled? If your account is no longer active, your phone number isn’t either. Log in using your username and password instead—and if you forgot your user name, to recover it!

  6. benefits.virginplus.ca › myAccount › logon-smartmyAccount - Virgin Plus

    10-digit Virgin Plus number or username If you're on a monthly plan and registered for My Account, you can log in with your Virgin Plus number or the username you created. Whichever is easier for you! Heads up! If your account is no longer active, you'll have to log in with your username.

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  8. myinternet.virginplus.ca › MyInternet_PortalMyInternet - Virgin Plus

    Manage your other Virgin Plus services. ... Username (email address) I forgot my username . Password. I forgot my password . Login.

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