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  1. Transferring with PRESTO Contactless credit or debit cards. When tapping your contactless credit or debit card to pay your fare or transfer, the PRESTO device will show an "Accepted" screen. (For example, on TTC if you are tapping within the two-hour transfer window, you will not be charged another fare.) Learn more about fares and transferring.

    • Use Presto

      With PRESTO you have the freedom to travel across 11...

    • Hello Presto

      With your PRESTO card, paying for transit in the Greater...

    • Transaction History

      Access the PRESTO Contactless Dashboard and easily manage...

  2. Your contactless card ID is a unique number assigned to your debit or credit card by PRESTO. A confirmation ID is a unique code assigned to each debit or credit transaction. You can find your contactless card ID by signing into the PRESTO App or website with the details of the card you used to pay your fare.

  3. Have questions about how to tap and transfer with your physical PRESTO card, contactless credit and debit card, or PRESTO in Google Wallet? Get the answers to some of our most asked questions here.

    • Streetcar
    • Bus
    • Subway

    PRESTO

    1. Tap your PRESTO card, PRESTO Ticket, debit or credit card (including the cards loaded in your mobile wallet) on a reader at the start of your journey. It is important that you remove your card or PRESTO Ticket from your wallet to avoid multiple cards being charged when you tap. 2. Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours. 3. Tap your card or PRESTO Ticket on a reader every time you transfer between vehicles or a...

    Cash, ticket or token

    1. Pay your fare (cash, TTC ticket or token) at the Fares and Transfers Machine. Remember to take your POP receipt from the tray at the bottom of the machine. 2. Validate your ticket at the ticket validator on the side of the machine.

    Passes

    1. Have your TTC Convention Pass or Day Pass ready to show upon request.

    PRESTO and debit and credit card payment

    1. Tap your PRESTO card, PRESTO Ticket, debit or credit card (including the cards loaded in your mobile wallet), on a reader at the fare gate. It is important that you remove your card or PRESTO Ticket from your wallet to avoid multiple cards being charged when you tap. 2. Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours. 3. Tap your card or PRESTO Ticket on a reader every time you transfer between vehicles or a subway stat...

    Cash, ticket or token

    1. Deposit your fare in the fare box beside the operator at the front of the bus. Remember to take your POP/transfer from the operator.

    Passes

    1. Show your TTC Convention Pass or Day Pass to the operator upon boarding. 2. Have your TTC Convention Pass or Day Pass ready to show upon request.

    PRESTO and debit and credit card payments

    1. Tap your PRESTO card, PRESTO Ticket, debit or credit card (including the cards loaded in your mobile wallet), on a reader at the fare gate. It is important that you remove your card or PRESTO Ticket from your wallet to avoid multiple cards being charged when you tap. 2. Your fare will be deducted and a transfer will be applied to your card or ticket. Your transfer is valid for two hours. 3. Tap your PRESTO card on a reader every time you transfer between vehicles or a subway station. This...

    Cash, ticket or token

    1. Deposit your fare at the fare box beside the Station Collector. 2. Proceed to the transfer machine to collect your POP/transfer.

    Passes

    1. Show your TTC Convention Pass or Day Pass to the Station Collector.

  4. www.prestocard.ca › en › supportPRESTO Contactless

    Sign in anonymously with your card information to see your transaction history. Your card will not be charged. For Debit card users, you can find the 10-digit Confirmation ID next to any PRESTO contactless transaction in your bank statement in the last 6 months.

  5. If you forgot to tap off and the fare deducted from your physical PRESTO card, PRESTO in Mobile Wallet, or charged to your credit or debit card, is incorrect, you can request a refund by either calling the GO contact centre at 1-888-438-6646 or by filling out our webform.

  6. People also ask

  7. For trips 36 and onwards, your discount will be based on the value of the trips you’ve taken that month. To earn these discounts, you’ll need to use the same form of payment for all your trips – you can’t combine payments on a PRESTO card, PRESTO in Google Wallet, credit card, and debit card.

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