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    • (572) 206-2579

      • If you are experiencing challenges with your OU Health MyChart account or video visit, please call the 24/7 OU Health MyChart Support Line at (572) 206-2579.
      www.ouhealth.com/ou-health-patients-families/patient-portals/schedule-your-appointment/
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  2. Conveniently pay your OU Health bills, copays, and view your billing statements. Paperless billing is also available. Not interested in signing up for MyChart? You now can pay as a guest. If you have questions about your bill, please call our billing customer support line at 1-888-472-0040. Hours are Monday through Thursday, 8 a.m. to 5:30 p.m ...

    • Pay as Guest

      Want to save your credit card or bank account for next time?...

    • Family Access
    • Video Visits
    • Online Billing
    • General Questions

    Can I view a family member’s health record in MyChart?

    Yes. This is called “proxy” access and allows another person (eg. parent or caregiver) to login to their personal MyChart account, then connect to information about their family member who is an OU Health patient. To request this access, follow one of the below steps. Patients can take away or change this access at any time. 1. Select the Request Access button on our MyChart homepage. Fill out all information and submit. The Health Information Management team will look at it before approval....

    Can I ask questions for a family member from my MyChart account?

    To ask questions regarding a family member, you must be granted proxy access. Once given this access, login and connect to your family member’s account to send questions to your family member’s care team. If you do not have proxy access, you are not able to send messages regarding family members since these questions would be connected to your medical record.

    Can my spouse and I share one MyChart account?

    Each person must have their own MyChart account, which requires individual email addresses. You may share your MyChart record with loved ones by granting them proxy access.

    Do I need to use a specific internet browser for video visits?

    If you are on your laptop or computer, please use either Google Chrome, Safari, Firefox or Microsoft Edge when starting a video visit. If you are on the MyChart app, it will launch right from the app.

    How do I get to my video visit?

    1. You will get a text and email when the visit is scheduled and again on the morning of your appointment asking you to do the e-check-in process 2. 15 minutes before the visit, you will get a text and email with the link to the video visit. 3. You can either use those links to jump directly into the video visit OR you can login to MyChart and join that way as well.

    I’m having issues connecting to my video visit, what should I do?

    Please call our MyChart Support Line at (572) 206-2579.

    Can I pay my bill using OU Health MyChart?

    Yes, you can. If you have an OU Health MyChart account, you will be able to pay your bill online. MyChart has multiple payment options, including payment plans and visit auto pay. If you do not have a MyChart account, you can pay as a guest. Go to Pay as Gueston the MyChart homepage. Enter the billing account number from the statement and account holder’s last name. OU Health customer service is also available at (572) 206-2579 to provide assistance with making payments.

    Can I pay a bill for another patient using MyChart?

    To pay a bill for another patient in MyChart, you must have been listed as the patient’s guarantor (responsible party) on the date of the visit. If this did not happen, you can Pay as Guest on the MyChart homepage to pay on an account.

    Who do I contact if I have a question about my bill?

    If you have billing-related questions, please call the phone number on your billing statement. You may also send billing questions via the message feature within MyChart.

    What is OU Health MyChart?

    OU Health MyChart is a free patient portal that offers secure online access to safely manage and receive information about your health. With MyChart, you can: 1. Schedule, change, and cancel medical appointments. 2. View your health information including medications and past visit summaries. 3. View test results. 4. Ask for prescription refills. 5. Access trusted health information resources. 6. Securely message your care team. 7. Medical records requests. 8. Review and pay bill online. 9. Ac...

    Who do I contact if I have further questions?

    You can call our OU Health MyChart Support Line at (572) 206-2579.

    What could cause me to lose access to MyChart?

    If you had proxy access to your child’s account and your child turned 18, your proxy access will have ended. You can regain this access if your child logs into their MyChart account and sends a proxy invite. Access may also end in the event of inappropriate messaging, pictures or behavior with providers, or attempting to get inappropriate access of secure information, etc.

    • 700 NE 13th St, Oklahoma City, 73104
    • (405) 271-4700
  3. Want to save your credit card or bank account for next time? You can also learn more about your bill, sign up for a payment plan, and review your payment history. Sign up for MyChart today!

  4. Review and pay your bill online. Direct scheduling for established patients (Currently offered in primary care clinics) Questions or Need Help? If you are experiencing challenges with your OU Health MyChart account or video visit, please call the 24/7 OU Health MyChart Support Line at (572) 206-2579. Key Features & Benefits.

    • 700 NE 13th St, Oklahoma City, 73104
    • (405) 271-4700
  5. www.mychart.org › HelpHelp | MyChart

    Here are some common questions and answers about MyChart. FAQ. How To. How do I sign up for MyChart? Can I link two accounts? And other frequently asked questions about MyChart.

  6. If you do not remember any of this information, or you do not have a valid email address on file, you will have to contact your MyChart help desk at (572) 206-2579 to help you regain access to your MyChart account.

  7. If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.