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  1. Lost your PRESTO card? If you have a PRESTO account, learn how to report it lost, stolen or damaged, and transfer its balance, passes, and settings to another card.

    • Contact Us

      Have a question or need some help with PRESTO? Get in touch...

    • FAQs Overview

      Welcome to our Frequently Asked Questions page! Here, you'll...

  2. Find answers to all your questions about reporting your lost or stolen card and transferring your balance to another card on the same account or to a new replacement card.

  3. Here’s the step-by-step of how to report a lost card: 1. Go to prestocard.ca and sign-in to your account. 2. Click on the card you lost. 3. Click on ‘Report Lost Card.’ 4. Choose the option...

    • 3 min
    • 55.6K
    • PRESTO
  4. Cancel it in the app, it will protect your balance. But it will only do that if you registered your Presto card in the app. Once you get a new card you can transfer the balance over. If you didn’t register it, you’re SOL.

  5. Has your PRESTO card been lost or stolen? Find out how to report a lost card, and how to transfer your balance and details to a new card in this video.

  6. Welcome to our Frequently Asked Questions page! Here, you'll find answers to some of the most common questions about our PRESTO products and services.

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  8. Jun 23, 2024 · If your PRESTO card is lost, stolen, or damaged, you can cancel it and transfer your remaining balance to another card for continued use. Luckily, this process can be done through a few methods: logging in to your PRESTO account on their website (recommended), using the PRESTO app’s chat feature, or calling their customer service line.

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